This anonymous survey will not go back to the Customer Service Representative directly. So we can provide you an even better experience we are collecting feedback on how we performed in our last engagement. This survey will help us continue to improve serving you. Thank you
Which CDOT Region did you contact?CDOT Region Map

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* 1. Which CDOT Region did you contact?CDOT Region Map

Overall, how would you rate the quality of your customer service experience?

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* 2. Overall, how would you rate the quality of your customer service experience?

How would you rate the level of understanding the Customer Service Representative had regarding your concern? 

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* 3. How would you rate the level of understanding the Customer Service Representative had regarding your concern? 

How much time did it take us to address your questions and concerns?

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* 4. How much time did it take us to address your questions and concerns?

Overall, how would you rate the level of professionalism, courtesy and friendliness of your Customer Service Representative?

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* 5. Overall, how would you rate the level of professionalism, courtesy and friendliness of your Customer Service Representative?

How would you rate the level of concern that the Customer Service Representative showed for the issue that you contacted us about?

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* 6. How would you rate the level of concern that the Customer Service Representative showed for the issue that you contacted us about?

Overall how would you rate the knowledge of your Customer Service Representative in regards to the Colorado Department of Transportation and your concern?  

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* 7. Overall how would you rate the knowledge of your Customer Service Representative in regards to the Colorado Department of Transportation and your concern?  

What city do you currently live in?

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* 8. What city do you currently live in?

Do you have any other comments, questions, or concerns? 

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* 9. Do you have any other comments, questions, or concerns? 

Please leave us your contact information if you would like CDOT to contact you regarding your customer experience.

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* 10. Please leave us your contact information if you would like CDOT to contact you regarding your customer experience.

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