Spring 2024 Student Feedback about the Hayden Memorial Library

Enter to win a $50 gift card for the Citrus College Bookstore by taking this brief survey! Your feedback will help the campus better understand the student perspective in using the in-person and online library facilities, resources and services. Data collected in this survey will also facilitate the self-evaluation study the library needs to conduct annually per accreditation requirements. Thank you for taking the time to provide your feedback. Gift cards provided by the Citrus College Foundation.

Question Title

* 1. How often do you visit the library building?

1 or more times each day

1-5 times weekly

1-5 times monthly

Less than 2 times so far this term

I've never visited the physical library

Question Title

* 2. If you HAVE visited the library, rate your satisfaction of the following services and aspects of the physical library.

	Highly Satisfied	Satisfied	Neutral	Dissatisfied	Highly Dissatisfied	Not Applicable (N/A)
Air circulation/purifying machines	Air circulation/purifying machines Highly Satisfied	Air circulation/purifying machines Satisfied	Air circulation/purifying machines Neutral	Air circulation/purifying machines Dissatisfied	Air circulation/purifying machines Highly Dissatisfied	Air circulation/purifying machines Not Applicable (N/A)
Air conditioning	Air conditioning Highly Satisfied	Air conditioning Satisfied	Air conditioning Neutral	Air conditioning Dissatisfied	Air conditioning Highly Dissatisfied	Air conditioning Not Applicable (N/A)
Access to Textbooks	Access to Textbooks Highly Satisfied	Access to Textbooks Satisfied	Access to Textbooks Neutral	Access to Textbooks Dissatisfied	Access to Textbooks Highly Dissatisfied	Access to Textbooks Not Applicable (N/A)
All gender restroom	All gender restroom Highly Satisfied	All gender restroom Satisfied	All gender restroom Neutral	All gender restroom Dissatisfied	All gender restroom Highly Dissatisfied	All gender restroom Not Applicable (N/A)
Lactation Room	Lactation Room Highly Satisfied	Lactation Room Satisfied	Lactation Room Neutral	Lactation Room Dissatisfied	Lactation Room Highly Dissatisfied	Lactation Room Not Applicable (N/A)
Library book displays/Signage	Library book displays/Signage Highly Satisfied	Library book displays/Signage Satisfied	Library book displays/Signage Neutral	Library book displays/Signage Dissatisfied	Library book displays/Signage Highly Dissatisfied	Library book displays/Signage Not Applicable (N/A)
Library staff	Library staff Highly Satisfied	Library staff Satisfied	Library staff Neutral	Library staff Dissatisfied	Library staff Highly Dissatisfied	Library staff Not Applicable (N/A)
Photo ID	Photo ID Highly Satisfied	Photo ID Satisfied	Photo ID Neutral	Photo ID Dissatisfied	Photo ID Highly Dissatisfied	Photo ID Not Applicable (N/A)
Printing	Printing Highly Satisfied	Printing Satisfied	Printing Neutral	Printing Dissatisfied	Printing Highly Dissatisfied	Printing Not Applicable (N/A)
Private study rooms	Private study rooms Highly Satisfied	Private study rooms Satisfied	Private study rooms Neutral	Private study rooms Dissatisfied	Private study rooms Highly Dissatisfied	Private study rooms Not Applicable (N/A)
Sanitizing wipes and hand sanitizer	Sanitizing wipes and hand sanitizer Highly Satisfied	Sanitizing wipes and hand sanitizer Satisfied	Sanitizing wipes and hand sanitizer Neutral	Sanitizing wipes and hand sanitizer Dissatisfied	Sanitizing wipes and hand sanitizer Highly Dissatisfied	Sanitizing wipes and hand sanitizer Not Applicable (N/A)
Study space	Study space Highly Satisfied	Study space Satisfied	Study space Neutral	Study space Dissatisfied	Study space Highly Dissatisfied	Study space Not Applicable (N/A)
Views and lighting	Views and lighting Highly Satisfied	Views and lighting Satisfied	Views and lighting Neutral	Views and lighting Dissatisfied	Views and lighting Highly Dissatisfied	Views and lighting Not Applicable (N/A)
Water bottle refilling station	Water bottle refilling station Highly Satisfied	Water bottle refilling station Satisfied	Water bottle refilling station Neutral	Water bottle refilling station Dissatisfied	Water bottle refilling station Highly Dissatisfied	Water bottle refilling station Not Applicable (N/A)

Question Title

* 3. How often have you used the following methods to contact a librarian?

	Daily	Weekly	Monthly	1-2 times a semester	Never
Visit librarian in person	Visit librarian in person Daily	Visit librarian in person Weekly	Visit librarian in person Monthly	Visit librarian in person 1-2 times a semester	Visit librarian in person Never
Library/Librarian email	Library/Librarian email Daily	Library/Librarian email Weekly	Library/Librarian email Monthly	Library/Librarian email 1-2 times a semester	Library/Librarian email Never
Phone	Phone Daily	Phone Weekly	Phone Monthly	Phone 1-2 times a semester	Phone Never
Live Chat	Live Chat Daily	Live Chat Weekly	Live Chat Monthly	Live Chat 1-2 times a semester	Live Chat Never
Text Messages	Text Messages Daily	Text Messages Weekly	Text Messages Monthly	Text Messages 1-2 times a semester	Text Messages Never
Facebook	Facebook Daily	Facebook Weekly	Facebook Monthly	Facebook 1-2 times a semester	Facebook Never
Instagram	Instagram Daily	Instagram Weekly	Instagram Monthly	Instagram 1-2 times a semester	Instagram Never

Question Title

* 4. How helpful are the following library collections in supporting student learning?

	Extremely helpful	Very helpful	Somewhat helpful	Slightly helpful	Not at all helpful	N/A
Print Books	Print Books Extremely helpful	Print Books Very helpful	Print Books Somewhat helpful	Print Books Slightly helpful	Print Books Not at all helpful	Print Books N/A
Reserve Textbooks	Reserve Textbooks Extremely helpful	Reserve Textbooks Very helpful	Reserve Textbooks Somewhat helpful	Reserve Textbooks Slightly helpful	Reserve Textbooks Not at all helpful	Reserve Textbooks N/A
Media (CDs, DVDs, audiobooks)	Media (CDs, DVDs, audiobooks) Extremely helpful	Media (CDs, DVDs, audiobooks) Very helpful	Media (CDs, DVDs, audiobooks) Somewhat helpful	Media (CDs, DVDs, audiobooks) Slightly helpful	Media (CDs, DVDs, audiobooks) Not at all helpful	Media (CDs, DVDs, audiobooks) N/A
Ebooks	Ebooks Extremely helpful	Ebooks Very helpful	Ebooks Somewhat helpful	Ebooks Slightly helpful	Ebooks Not at all helpful	Ebooks N/A
Online article databases	Online article databases Extremely helpful	Online article databases Very helpful	Online article databases Somewhat helpful	Online article databases Slightly helpful	Online article databases Not at all helpful	Online article databases N/A
Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.)	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) Extremely helpful	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) Very helpful	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) Somewhat helpful	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) Slightly helpful	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) Not at all helpful	Streaming Media (i.e. Kanopy, Films on Demand, Swank, eAudiobooks, etc.) N/A

If you said "Not at all helpful" to any of the above, please explain why.

Question Title

* 5. How helpful are the following educational equipment and materials in supporting student learning?

	Extremely helpful	Very helpful	Somewhat helpful	Slightly helpful	Not at all helpful	N/A
Calculators	Calculators Extremely helpful	Calculators Very helpful	Calculators Somewhat helpful	Calculators Slightly helpful	Calculators Not at all helpful	Calculators N/A
Citrus College Photo ID Card	Citrus College Photo ID Card Extremely helpful	Citrus College Photo ID Card Very helpful	Citrus College Photo ID Card Somewhat helpful	Citrus College Photo ID Card Slightly helpful	Citrus College Photo ID Card Not at all helpful	Citrus College Photo ID Card N/A
Computer workstations	Computer workstations Extremely helpful	Computer workstations Very helpful	Computer workstations Somewhat helpful	Computer workstations Slightly helpful	Computer workstations Not at all helpful	Computer workstations N/A
Dry Erase Markers & Erasers	Dry Erase Markers & Erasers Extremely helpful	Dry Erase Markers & Erasers Very helpful	Dry Erase Markers & Erasers Somewhat helpful	Dry Erase Markers & Erasers Slightly helpful	Dry Erase Markers & Erasers Not at all helpful	Dry Erase Markers & Erasers N/A
DVD/VHS/Blu-ray players	DVD/VHS/Blu-ray players Extremely helpful	DVD/VHS/Blu-ray players Very helpful	DVD/VHS/Blu-ray players Somewhat helpful	DVD/VHS/Blu-ray players Slightly helpful	DVD/VHS/Blu-ray players Not at all helpful	DVD/VHS/Blu-ray players N/A
Headphones w/ Microphones	Headphones w/ Microphones Extremely helpful	Headphones w/ Microphones Very helpful	Headphones w/ Microphones Somewhat helpful	Headphones w/ Microphones Slightly helpful	Headphones w/ Microphones Not at all helpful	Headphones w/ Microphones N/A
Laptops for Semester-long checkouts	Laptops for Semester-long checkouts Extremely helpful	Laptops for Semester-long checkouts Very helpful	Laptops for Semester-long checkouts Somewhat helpful	Laptops for Semester-long checkouts Slightly helpful	Laptops for Semester-long checkouts Not at all helpful	Laptops for Semester-long checkouts N/A
Laptops for 48-hour checkouts	Laptops for 48-hour checkouts Extremely helpful	Laptops for 48-hour checkouts Very helpful	Laptops for 48-hour checkouts Somewhat helpful	Laptops for 48-hour checkouts Slightly helpful	Laptops for 48-hour checkouts Not at all helpful	Laptops for 48-hour checkouts N/A
Mobile Device Chargers	Mobile Device Chargers Extremely helpful	Mobile Device Chargers Very helpful	Mobile Device Chargers Somewhat helpful	Mobile Device Chargers Slightly helpful	Mobile Device Chargers Not at all helpful	Mobile Device Chargers N/A
Print Stations	Print Stations Extremely helpful	Print Stations Very helpful	Print Stations Somewhat helpful	Print Stations Slightly helpful	Print Stations Not at all helpful	Print Stations N/A
Study Rooms	Study Rooms Extremely helpful	Study Rooms Very helpful	Study Rooms Somewhat helpful	Study Rooms Slightly helpful	Study Rooms Not at all helpful	Study Rooms N/A
Wifi	Wifi Extremely helpful	Wifi Very helpful	Wifi Somewhat helpful	Wifi Slightly helpful	Wifi Not at all helpful	Wifi N/A

If you said "Not at all helpful" to any of the above, please explain why.

Question Title

* 6. How helpful are the following services in helping students develop effective research skills?

	Extremely Helpful	Very helpful	Somewhat helpful	Slightly helpful	Not at all helpful	N/A
One-on-one Librarian Assistance (remote or in-person)	One-on-one Librarian Assistance (remote or in-person) Extremely Helpful	One-on-one Librarian Assistance (remote or in-person) Very helpful	One-on-one Librarian Assistance (remote or in-person) Somewhat helpful	One-on-one Librarian Assistance (remote or in-person) Slightly helpful	One-on-one Librarian Assistance (remote or in-person) Not at all helpful	One-on-one Librarian Assistance (remote or in-person) N/A
Research Guides	Research Guides Extremely Helpful	Research Guides Very helpful	Research Guides Somewhat helpful	Research Guides Slightly helpful	Research Guides Not at all helpful	Research Guides N/A
Library Website	Library Website Extremely Helpful	Library Website Very helpful	Library Website Somewhat helpful	Library Website Slightly helpful	Library Website Not at all helpful	Library Website N/A
Online Library Instruction Live Sessions/Recordings	Online Library Instruction Live Sessions/Recordings Extremely Helpful	Online Library Instruction Live Sessions/Recordings Very helpful	Online Library Instruction Live Sessions/Recordings Somewhat helpful	Online Library Instruction Live Sessions/Recordings Slightly helpful	Online Library Instruction Live Sessions/Recordings Not at all helpful	Online Library Instruction Live Sessions/Recordings N/A
Library Instruction sessions in a classroom	Library Instruction sessions in a classroom Extremely Helpful	Library Instruction sessions in a classroom Very helpful	Library Instruction sessions in a classroom Somewhat helpful	Library Instruction sessions in a classroom Slightly helpful	Library Instruction sessions in a classroom Not at all helpful	Library Instruction sessions in a classroom N/A
Getting resources from other libraries	Getting resources from other libraries Extremely Helpful	Getting resources from other libraries Very helpful	Getting resources from other libraries Somewhat helpful	Getting resources from other libraries Slightly helpful	Getting resources from other libraries Not at all helpful	Getting resources from other libraries N/A

If you said "Not at all helpful" to any of the above, please explain why.

Question Title

* 7. How much do you agree or disagree with the following statement: I am able to easily navigate the Library's online platforms to find the information resources (books, articles, films) I need.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

I haven't visited the Library's online platforms yet

If you disagree, please explain why.

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* 8. How safe do you feel in the physical library?

Extremely Safe

Very Safe

Somewhat Safe

Slightly Safe

Not safe at all

I haven't visited the physical library yet

If you don't feel "Extremely Safe" or "Very Safe" in the library, please explain why.

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* 9. What is your favorite thing about the physical or virtual library resources? (Please be specific)

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* 10. How can we improve the physical or virtual library services? (Please be specific)

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* 11. What ethnicity do you most identify with?

American Indian or Alaska Native

Asian

Black or African American

Hispanic, Latino/a, Latinx

Middle Eastern or North African

Native Hawaiian or Other Pacific Islander

Non-Hispanic White

Multi-ethnicity

Decline to State

Other ethnicity not listed (please specify)

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* 12. If you would like to be entered to win a $50 gift card to the Citrus College Bookstore, enter your information in the space below before 5:00 pm on Monday, April 29, 2024. Don't forget to check your Citrus email to see if you've won! (One entry per student)

Name

Citrus Email Address

Thank you. Please click "Done" below to submit your feedback.