Child Care Resource and Referral Satisfaction Survey 2020-2021

Child Care Resource and Referral (CCRR) is a service offered by Sea to Sky Community Services (SSCS) that you recently participated in.

Tell us how we did

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* 1. Are you a:

Parent accessing child care referrals and information

Child care provider receiving information and support

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* 2. Are you satisfied with the services you received from CCRR?

Very satisfied

Mostly satisfied

Somewhat satisfied

Mostly unsatisfied

Not satisfied at all

Comments and suggestions:

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* 3. Are you satisfied with the support you received from CCRR staff?

Very satisfied

Mostly satisfied

Somewhat satisfied

Mostly unsatisfied

Not satisfied at all

Comments and suggestions:

Any problems? We want to know!

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* 4. Did you have problems accessing or using our service during COVID-19?

Yes

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* 5. If yes, please let us know details.

Services were not available

I did not have the technology needed to participate

I did not hear about available services

SSCS communications were unclear

I was unable to contact an SSCS employee

Please provide details and suggestions regarding theproblems you had, so that we can improve:

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* 6. Please rate your experience with our agency during COVID-19.

Not Satisfied at all

Mostly Unsatisfied

Somewhat Satisfied

Mostly Satisfied

Very Satisfied

Not Satisfied at all

Mostly Unsatisfied

Somewhat Satisfied

Mostly Satisfied

Very Satisfied

Comment

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* 7. What areas can we improve?

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* 8. Did we do something that you really appreciated?

Have more to say?

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* 1. Are you a:

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* 2. Are you satisfied with the services you received from CCRR?

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* 3. Are you satisfied with the support you received from CCRR staff?

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* 4. Did you have problems accessing or using our service during COVID-19?

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* 5. If yes, please let us know details.

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* 6. Please rate your experience with our agency during COVID-19.

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* 7. What areas can we improve?

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* 8. Did we do something that you really appreciated?

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* 9. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.