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CBP Survey - Jacob
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1.
Please provide your name and company.
(Required.)
Customer Name
Company Name
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2.
On a scale from Very Satisfied to Very Unsatisfied, how was your experience when you placed the service call with Classic Business?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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3.
Did the Service representative respond to your call in a timely fashion?
(Required.)
Yes
No
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4.
At the time of your Service call did the service representative fix all of your issues and answer any questions you may have had?
(Required.)
Yes
No
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5.
On a scale from Very Satisfied to Very Unsatisfied, how would you rate your overall experience with the service representative and his knowledge to resolve your service issues?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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6.
On a scale from Very Likely to Very Unlikely, how likely are you to recommend Classic Business to friends and colleagues?
(Required.)
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
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7.
Will you allow Classic Business to post this survey and any comments on their website and or social media?
(Required.)
Yes
No
8.
Additional Comments