CBFRS Client Satisfaction Survey Question Title * 1. What program are you providing feedback for Voluntary Youth Support Protection Youth Support Community Living Adults Voluntary Family Support Protection Family Support Children and Youth with Special Needs SAIP Counselling Family Counselling Other (please specify) Question Title * 2. CBFRS Staff treated me with respect Yes, totally Yes, kind of Not sure No, not really No, not at all Question Title * 3. CBFRS Staff really listened to me. Yes, totally Yes, kinda Not sure No, not really No, not at all Question Title * 4. I was given enough information by CBFRS to be able to make decisions that affected me and/or family Yes, totally Yes, kinda Not sure No, not really No, not at all Question Title * 5. CBFRS Staff responded quickly to me if I had an issue or concern (e.g., answered questions, returned my calls) Yes, totally Yes, kinda Not really No, not really No, not at all Question Title * 6. I was included in planning my services and setting my own goals Yes, totally Yes, kinda Not sure No, not really No, not at all Question Title * 7. Services made a positive difference in my life Yes, totally Yes, kinda Not sure No, not really No, not at all Question Title * 8. What was good about meeting with your worker/counsellor? Question Title * 9. What could make it better? Question Title * 10. How could it have been easier to get our services? Question Title * 11. How can we include your culture and/or your spiritual beliefs into your service? Done