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Housing & Employment Program - Case Navigator

Case navigators in our Housing & Employment Program (HEP) are assigned to one or two survivors and their families. They assist with self-sufficiency so that survivors and their children don't have to return to an unsafe household. This may include, but is not limited to, assisting with housing searches, negotiating with landlords, learning their legal rights as a renter, seeking out employment-improvement trainings and classes, and assistance with enrolling in other social support programs such as CalWORKS and CalFRESH.

Case navigation more similar to social work and case management than it is to crisis intervention advocacy or peer counseling, which is what our volunteer advocates provide.

This position is a hybrid remote/in person one. Some tasks may be done online or remotely while others may involve being on-site at our main office, making visits to homes, or attending meetings with landlords or service providers.

Time Commitment
  • Completion of EITHER the DV certification training OR a shorter training facilitated by one of the advocates (arranged with the approval of the HEP supervisor;
  • Approximately 8-10 hours/week (tasks vary based on the needs of the case(s) assigned to the navigator);
  • This program asks for a minimum of 12 months of service.
Department: Advocacy & Prevention
Program: Housing & Employment Program
Supervisor: Ashley Ponce (she/her)

If you have additional questions or concerns about this program that are not addressed here or through the online orientation page, please contact our main office at (831) 426-3062 and ask to speak with Ashley.
1.Your full legal name:(Required.)
2.Your preferred name or nickname, if different from your legal name:
3.What pronouns would you like Walnut Avenue to use for you?(Required.)
4.Your email address:(Required.)
5.Please restate your email. Misspelled email addresses are the most common tech issue we run into.(Required.)
6.Do you meet the 4 eligibility criteria listed on the online orientation page?
  1. You are aged 18 or older
  2. You're willing to do a background check
  3. You physically live in California for at least 6+ months of the year
  4. At least 3 years have passed since you personally experienced domestic violence and/or received services on your own behalf at Walnut Avenue.
(Required.)
7.Do you agree to abide by the Code of Conduct and the policies outlined in the Volunteer Handbook? Both documents can be found on the online orientation page.(Required.)
8.Do you have any questions or concerns which have not been addressed by the online orientation or this registration form?