Screen Reader Mode Icon
Thank you for agreeing to participate in this brief 5 minute survey. We at Children’s Centre Thunder Bay, are committed to understanding the perspective of caregivers whose children/youth access our services. The following survey examines your experience with our services. All responses are anonymous and will help to develop service so they better meet the needs of those we serve.   

At the end of the survey you will have the opportunity to provide us with your e-mail address and we will send you a $5 virtual gift card in thanks for completing this survey. Please note that your e-mail address will in no way be connected to your responses. Again, thank you for completing this survey, your input is greatly appreciated.    

Question Title

* 1. Please identify the age of your child

Question Title

* 2. Please identify the program(s) that you or your child is currently involved with (select all that apply)

Question Title

* 3. Please answer the following questions based on your experience with services through Children's Centre Thunder Bay

  Strongly Disagree Disagree Agree Strongly Agree N/A
Services were provided at a time of the day that was convenient for me.
The wait time for services was reasonable.
The services and supports my child received helped them deal more effectively with the challenges in their life.
I think the services or supports provided here are of high quality.
If a friend were in need of similar services or supports, I would recommend this service.
Staff were sensitive to my child’s and my family’s cultural needs (e.g. religion, language, ethnic background, gender identify, race).
Staff treated my child  with respect.
Staff understood and responded to my needs and concerns.
I felt as though I was a valued member of the care team for my child.
Staff kept me up to date on my child’s progress.

Question Title

* 4. Please comment on aspects of your experience with services that were particularly helpful to you:

Question Title

* 5. Please comment on aspects of your experience with services that could be improved

0 of 7 answered
 

T