CapMetro Public Access Survey

This survey is designed to help the Capital Metropolitan Transportation Authority (CapMetro) locate areas of most significant concern to you, our public, and help us provide better access throughout the community.

1.How would you rate the overall accessibility of CapMetro’s facilities and programs?

Poor

Fair

Good

Very Good

2.Do you believe CapMetro is accepting/accommodating of persons with disabilities?

Yes

No

Please explain.

3.Have you experienced physical barriers or constraints on a pedestrian path or in a facility you currently use or would like to use?

Yes

No

A family member or loved one has

Please identify the location or locations below.

4.Which CapMetro buildings do you visit most often?

CapMetro Main Administrative Building

CapMetro Annex Building

North Operations Facility

MetroAccess Headquarters

CapMetro Transit Store and Eligibility and Mobility Training Center

CapMetro Administrative Offices within Travis County Commissioner’s Court Building

CapMetro Overflow Administration

6.Have you encountered any inaccessible sections or poor conditions related to CapMetro bus stops?

Yes

No

A family member or loved one has

Please identify the location or locations below.

7.Have you encountered any inaccessible sections or poor conditions related to CapMetro park and ride locations or transit centers?

Yes

No

A family member or loved one has

Please identify the location or locations below.

8.Have you encountered inaccessible sections or poor conditions related to sidewalks near CapMetro facilities?

Yes

No

A family member or loved one has

Please identify the location or locations below.

9.Have you encountered locations where curb ramps are missing or inaccessible?

Yes

No

A family member or loved one has

Please identify the location or locations below.

10.Are there any CapMetro programs, services, or activities that you would like to participate in or utilize but cannot due to accessibility challenges?

Yes

No

A family member or loved one would

Please identify the specific CapMetro program, service, or activity and describe challenges below.

11.Have you encountered any communication barriers within a CapMetro building which prevented you from utilizing or participating in a program, service, or activity?

Yes

No

A family member or loved one has

Please identify the location or locations below.

12.Have you encountered any physical barriers or obstructions within a CapMetro building which prevented you from utilizing or participating in a program, service, or activity?

Yes

No

A family member or loved one has

Please identify the location or locations below.

13.Have you encountered any communication or other barriers on CapMetro’s website or on a CapMetro digital or mobile application which prevented you from utilizing or participating in a program, service, or activity?

Yes

No

A family member or loved one has

Please identify the location or locations below.

14.Do you have any general comments or items regarding accessibility that you would like CapMetro to be aware of?

Yes, enter comments below

No

Comments:

15.Do you have a disability? (Optional)

Yes, enter details below

No

Please identify the type(s) of disabilities.

16.Information about the ADA Transition Plan will be provided on the project webpage, https://www.capmetro.org/community-engagement, or may be obtained by contacting Martin Kareithi, Director of Systemwide Accessibility at 512-389-7583 or via email at martin.kareithi@capmetro.org. If you wish to receive information directly or would like us to contact you regarding any follow-up questions related to your concerns, please include your contact information below. Any information shared will remain confidential and will not be posted, shared, or otherwise made available to anyone outside the CapMetro’s ADA Transition Plan team. Only comment and question summaries will be documented in the ADA Transition Plan. Thank you for your input!

Name

Address

Address 2

City/Town

State

ZIP/Postal Code

Email Address

Phone Number