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Package and Resource Distribution on Campus
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1.
How does your campus currently distribute packages and resources (e.g. IT, wellness, etc.) to students and staff? (Select all that apply.)
(Required.)
Pick-up through traditional mailroom/assigned student mailboxes
Smart lockers for secure, self-service access
Designated pickup locations (e.g. student centers, IT help centers, health offices, etc.)
Staff-assisted distribution during set hours
Vending machines with free resources
Mobile distribution/delivery (e.g. pop-up events, delivery robot, campus delivery service, etc.)
Outsourcing/third-party management
Other (please specify)
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2.
About how many deliveries to students are processed
each day
?
(Required.)
0 to 50
51 to 100
101 to 500
501 to 1,000
More than 1,000 per day
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3.
What primary challenges does your campus face when distributing student packages and resources? (Select up to three.)
(Required.)
Lack of available mailroom or other physical space/storage
Not enough staff
Long line-ups for retrieval
Accurate resource/package tracking
Theft/security
Facilitating a safe parcel/resource collection process
Mailroom hours
Accommodating larger packages/resource orders
Internal tracking
Outdated technology
Other (please describe)
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4.
Has your campus explored using smart lockers or online order entry system to enhance package and resource distribution?
(Required.)
Yes, we have already invested in smart locker solutions and online ordering solutions
We are planning to invest in the next 6 to 12 months
We are currently evaluating smart lockers or online order entry systems
We have no plans to invest in these solutions
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5.
What are the primary factors that would influence your campus's decision to implement smart lockers for package management and resource distribution? (Select up to three.)
(Required.)
Overall cost
Availability of grants for specific distribution programs
Ease of use of lockers for students and distributing teams
Robust supporting technology features (e.g. student mobile tracking app, online ordering, etc.)
Availability of dedicated physical space
Space that offers 24-hour access
Ability to offer lockers in a centralized campus location
Student adoption
Availability of support from administrative or other dedicated personnel
Vendor partnerships to provide products and services
Integration into existing platform/application
Other (please describe)
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6.
Beyond delivering student packages, which campus department(s) would benefit from implementing a smart locker system to securely distribute items and resources to students? (Select all that apply.)
(Required.)
Information Technology
Student wellness/student health center
Cafeteria/food services
Campus store (e.g. clothing, books, office/school supplies, etc.)
Campus laundry/dormitory or housing services
Financial aid or advising
Campus security and housing
Specific academic departments
Other (please specify)
7.
How interested would your campus be in a centralized locker hub that supports multiple departments and services?
Very interested
Somewhat interested
Interested
Not at all interested
If not interested, please share why not