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Calspan Customer Satisfaction Survey

Dear Valuable Customer,

Calspan Corporation continuously strives to enhance the quality of service it provides to valuable customers like yourself.  We also understand the challenges that you face and are interested in understanding your future needs in order for Calspan to be able to provide you with comprehensive solutions.  We appreciate your feedback regarding your most recent visit and thank you for your business. This survey should take you no more than 10 minutes to complete and you are encouraged to comment and provide feedback. Thank you for your participation.
1.Optional Contact Information:
2.Which business unit did you work with?(Required.)
3.Why did you choose Calspan?
4.Satisfaction
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
N/A
What is your overall level of satisfaction with regards to your most recent visit?
How satisfied were you with Calspan’s responsiveness in providing a pricing proposal?
How satisfied were you with Calspan's understanding of your requirements?
How satisfied were you with the flexibility and attentiveness of the staff to address your needs?
How satisfied were you with Calspan’s timeliness by which your project was completed?
How satisfied were you with the quality of the service provided, including any deliverables?
How satisfied were you with the value for the price paid for such services?
5.How likely are you to use Calspan for future projects?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
6.How likely are you to recommend Calspan to a friend or a colleague?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
7.If you were on-site for this project, do you have any feedback on your experience (facility appearance, amenities, workspace, wireless etc.)?
8.May we use your name and comments in our marketing materials?(Required.)
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