This is the largest survey of Customer Advisory Board Programs worldwide. Since 2010, the ANONYMIZED results of this survey have established many of the best practices used in world-class CAB programs today.

1.What are the objectives of your CAB (select multiple)?(Required.)
2.Which Department/Function has the main responsibility for managing your CAB?(Required.)
3.Which Department/Function(s) receive the outputs from your CAB program? (select multiple)(Required.)
4.How many current board members are engaged in a single advisory board program on average?(Required.)
5.What types of engagement do you have with CAB members?(Required.)
6.How frequently does the CAB meet in person?(Required.)
7.What is the required term of board membership?(Required.)
8.How many members attend your average CAB meeting?(Required.)
9.How long do you meet in-person for?(Required.)
10.How much time do you aim for customers to speak (versus your team) during each meeting session?(Required.)
11.What 3 things do members most value from your CAB:(Required.)
12.How engaged are members between meetings?(Required.)
13.How would you describe the level of internal executive engagement and support you have?(Required.)
14.What metrics do you use to measure your CAB's success?(Required.)
15.What would you like to improve about your CAB?(Required.)
16.Are you interested in attending CAB.org annual conference in December this year?(Required.)
17.What email should we send copy of anonymized survey results to?
Current Progress,
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