Business Year End Survey Thank you for completing the Business Year End Survey, 2017. Question Title * 1. How long has your business been in operation? less than a year 1-3 years 4-6 years 7-10 years 10+ years OK Question Title * 2. Who are your customers? (Choose all that apply) Local residents Tourists Institutions (Municipal Government, School, etc) Fellow business owners Other (please specify) OK Question Title * 3. Looking back at 2017, how do you feel about your total revenue? Great! I earned more than what I expected Good, I earned what I was expecting Fair, I can pay the bills Not great, I'm concerned about my businesses future Very Bad, my business will close after another year like this Other (please specify) OK Question Title * 4. What marketing tools do you use to advertise your business? (Check all that apply) Website Facebook Twitter Instagram Other Social Media Radio Television Sponsored online ads (Google, Facebook, etc) Newspaper Other Print Sources Newsletters Other (please specify) OK Question Title * 5. Do you feel you received a good return on investment for marketing dollars spent? Yes! My marketing campaign resulted in more sales and/or new customers Possibly, my marketing campaign may have resulted in more sales and/or new customers Indifferent, I do not track how customers hear about my business No, I do not feel my marketing budget resulted in more sales and/or new customers Comments: OK Question Title * 6. How did your fixed expenses in 2017 compare to 2016? Higher; I'm paying more for utilities, wages, etc Same; my expenses have not changed lower; I was able to determine cost saving opportunities in 2017 Comments OK Question Title * 7. How would you rate your lifestyle as a business owner? Relaxed; I enjoy the entrepreneur lifestyle Slightly relaxed; I enjoy the entrepreneur lifestyle but do feel stressed at times Balanced; I am able to achieve a good work/life balance Slightly Stressful; the business stress can be too much at times Stressful; the business stress is affecting the rest of my life comments OK Question Title * 8. Do you know what support is available for business owners through the Township? Yes No Maybe Other (please specify) OK Question Title * 9. How do you receive updates from the Township regarding the support services offered? (Check all that apply) Word of Mouth E-Newsletters E-mail Posters Website Facebook/Twitter Local Chamber or Business Community Other (please specify) OK Question Title * 10. What was your greatest accomplishment in 2017? OK Question Title * 11. Overall, how successful do you feel your business was in 2017? Very Successful Successful Indifferent Not Successful My Business Closed Other (please specify) OK DONE