Share Your Thoughts!

Whether you use the library often or you have not yet visited us, your feedback will help inform our goals and strategies as we look to the future. If you would like to be entered into a drawing to win a gift card, please enter your email address or phone number at the end of the survey.

Please submit your survey or return a paper copy (available at the library) by June 30, 2019. Thank you!

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1. Fill in the blank: When I think of the Burlington Public Library, the first thing that comes to mind is…

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2. What are your reasons for visiting the library? (Please check all that apply.)

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3. Fill in the blank: I wish the library would…

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4. Which of the following role(s) should the Burlington Public Library play in the community? (Please check all that apply.)

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5. Please rate your level of satisfaction with the following aspects of the library.

  Extremely Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Extremely Dissatisfied
Ease with which I can locate materials
Availability of space to read, work, or study
Atmosphere of the library
Level of customer service

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6. How often do you visit the Burlington Public Library?

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7. Which factors reflect why you do not visit the library more often, if any?  (Please check all that apply.)

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8. What improvements to the facility and grounds of the library would you like to see, if any?

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9. If the library determines improvements to its physical facility are necessary, would you be willing to support this work? (Please check all that apply.) Please note that this is an exploratory question, and responses will be used in their aggregate form. Individuals answering this question will not be targeted for fundraising efforts as a result.

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10. If the library has not met your needs, please tell us why. What problems or difficulties have you encountered while visiting the library, if any?

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11. Do you have an active Burlington Public Library card?

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12. If you answered no, why don’t you have an active Burlington Public Library card?

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13. How would you prefer to receive information about the library in the future? (Please check all that apply.)

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14. Please select your age range.

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15. Please select the ages of the people in your household, including yourself. (Please check all that apply.)

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16. OPTIONAL: Please include your contact information to enter for a chance to win a gift card. 

Thank you!

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