Let's build the perfect commuter laptop backpack!

I'm Sarah, RiutBag creator. I'm designing a new commuter laptop backpack for city travel this year. I build my designs with the views of real backpack users so I'm not guessing what you want and need. Thanks for helping shape the next RiutBag.
1.What features do want to see on your ideal commuter backpack?
2.Which features do you find annoying on a commuter backpack?
3.Was there anything you didn't get to say?
4.I'm building the newest RiutBag for commuters and I'll definitely be reading your feedback as I design.

If you'd like to hear about the new commuter RiutBag launching later this year, please add your email address.
5.Where in the world are you?
6.Do you consent to me emailing you when I launch this design?