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* 1. At which Bay State clinic did you receive treatment?

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* 2. Who was your therapist?

Please Rate (5 = Highly Satisfied, 1 = Not Satisfied)

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* 3. My condition and plan of care were clearly explained by my PT & I was able to ask questions

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* 4. I am satisfied with my treatment and I have made progress since starting physical therapy

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* 5. My PT was sensitive to my needs, and made adjustments in my treatment base upon my progress

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* 6. The facility was well-kept, clean, and the equipment was in good working condition

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* 7. I was scheduled and seen for PT in a timely manner following my physician referral

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* 8. I had minimal waiting time at my PT appointments

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* 9. I was greeted in a prompt and friendly manner at each visit

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* 10. The staff was flexible with my scheduling needs to help keep me on my plan of care

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* 11. How would you rate your overall experience at Bay State PT

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* 12. How likely would you return here for PT or refer someone you know?

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* 13. Any additional comments:

We thank you for taking the time to complete our satisfaction survey.  
We continually strive to be Physical Therapy at its best and value your input.
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 100% of survey complete.

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