Skip to content

Budget Consultation 2027/28

Help us with delivering and improving your community services

Broxtowe Borough Council provides a wide range of services from housing, waste and recycling, health, leisure, business support and much more.

Every year ahead of the annual budget, we ask residents how they think we are doing in providing the services they need. We want to know what we are doing well, what needs improvement, and your ideas for how we fund services going forward.

The view of every resident counts and is of great value to us. Please take a few minutes to answer the questions below to help us create budget that works for all parts of Broxtowe.

You can read more about our strategies, plans and policies on our webpage.

This survey will close on 17 November.
1.What is your opinion of the following Council services over the last 12 months?(Required.)
Very satisfied
Satisfied
No opinion
Dissatisfied
Not used
Household waste collection (black lidded bin)
Garden waste collection (brown lidded bin)
Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin)
Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens)
Parks and Nature Conservation (parks, open spaces)
Leisure services (leisure centres, sports development)
Arts and Culture (including events like Hemlock Happening, Fun Days, Proms and Christmas Lights and the D.H. Lawrence Birthplace Museum)
Planning (planning applications and planning policy)
Economic Development (support to businesses, regeneration, Town Centre Management, business growth)
Public Protection (licensing, food hygiene inspections, nuisance complaints)
Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates)
Housing service (housing options advice, homelessness, provision of affordable housing, tenancies)
Public car parks
Community Safety (anti-social behaviour, domestic abuse, alcohol awareness)
Electoral Services (elections, voting)
Bereavement Services (crematorium, cemeteries)
2.What have we done to improve our services to you? Have we done something positive over the last year which has helped make a difference to you? Please explain.

  • Seeking external funding opportunities to support initiatives in Eastwood, including a Healthy Living Hub.
  • Securing the delivery of a new refurbished leisure centre in Bramcote, with construction starting in autumn 2026.
  • Launching a new, affordable, complete funeral package at Bramcote Crematorium.
  • Ongoing investment in our housing delivery programme to provide quality housing to meet social and affordable housing needs.
  • Continued investment in Council homes with energy saving measures including external wall insulation, loft insulation and solar panels.
  • Funding to support our town centres through grant schemes.
  • Leading the way nationally to bring the property, such as the Old Rock pub in Stapleford up to a lettable standard, as part of the High Street Rental Auctions (HSRA) initiative.
  • Projects to protect and enhance the Borough’s history including work at Colliers Wood and the opening of Bennerley Viaduct’s ramp and visitor centre.
  • Continued progress on reducing our climate change footprint.
3.Do you pay Council Tax?(Required.)
4.Council tax is an important way of raising income to maintain and enhance the services that we rely on in the community. Please tell us what your preferred and least preferred approaches are to help us maintain and enhance those services that meet the needs of our community?(Required.)
Most preferred option
Second most preferred option
Third most preferred option
Least preferred option
Increased council tax levels
Increased fees and charges
Provided fewer services
Generate income from commercial activity
Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people
5.Of the following Council services, do you think we have the balance right or are there any you think should have their funding increased, decreased or stay the same?(Required.)
Increased
Stay the same
Decreased
Household waste collection (black lidded bin)
Garden waste collection (brown lidded bin)
Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin)
Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens)
Parks and nature conservation (parks, open spaces)
Leisure Centres and sports development
Arts and Culture (including events like Hemlock Happening, Fun Days, Proms and Christmas Lights and the D.H. Lawrence Birthplace Museum)
Planning (planning applications and planning policy)
Economic Development (support to businesses, regeneration, business growth)
Public Protection (licensing, food hygiene inspections, nuisance complaints)
Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates)
Housing service (housing options advice, homelessness, provision of affordable housing, tenancies)
Public car parks
Community Safety (anti-social behaviour, domestic abuse, alcohol awareness)
Electoral Services (elections, voting
Bereavement Services (crematorium, cemetaries)
6.Local authorities across the country continue to face significant financial pressures, and Broxtowe has been one of the hardest hit by reduced funding that has a direct impact on Council budgets. This means we always need to be looking for new ways to raise income and make our money go further.

Do you have any ideas about how we could increase income, reduce costs or make savings to help us balance the budget?
7.Overall, how satisfied or dissatisfied are you with…(Required.)
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied 
The way in which the Council provides services
Your local area as a place to live
8.Do you feel that the Council listens to you?(Required.)
9.Thinking about the cost of living, other than financial assistance, is there any further support you feel the Council could provide you with?
10.If the Council could do one thing to make a difference to you, what would it be?
11.We are committed to tackling the climate crisis and have been recognised nationally for our approach. We have the goal of becoming carbon neutral by 2027 through our Climate Change and Green Futures Strategy. We remain focused on reducing emissions, improving sustainability and delivering positive environmental outcomes for Broxtowe.

Overall, how satisfied are you with the Council's approach to tackling climate change?
12.Overall, how satisfied are you with the way you can access Council services?(Required.)
13.The Council delivers a number of services to residents on a regular basis such as bin collections, but how frequently do you access other Council services?(Required.)
14.How do you prefer to contact the Council? Please select your most preferred option and least preferred option.(Required.)
Most preferred
Least preferred
Phone
Email 
Social Media e.g. Facebook, X
Online through the website or online forms
In person
By Post
Via a Councillor 
Other
15.Please explain why these are your most preferred and least preferred methods.(Required.)