1.First Name

2.Phone Number

3.Email address

4.How long have you been involved in the NDIS?

Less than 1 year

1-3 years

Over 3 years

5.Is a ‘real time’ app to view your NDIS funding balances and invoices important to you?

Yes, I’d use it often (weekly)

Yes, but I’d only use it occasionally (maybe once every couple of weeks)

No, not important

6.Do you currently use the NDIS portal to check your funding balances?

Yes, I use it regularly

Yes, but not often

No, I don’t use the portal

7.Would you prefer an app on your phone or to ‘log on’ via your computer/iPad?

I’d prefer an app on my phone

I’m not big on apps, so I’d prefer to log in and view the information on my computer/iPad

I’d like the option of using both, an app and a desktop version

8.Would you like to ability to approve invoices prior to payment?

Yes, always

No, I trust my providers and I’m happy for them to be paid without approving each invoice

Only with specific providers

9.Is it important for you to easily share your information with your support coordinator?

Yes, absolutely

No, they can view the information at the end of the month or on request

I don’t have a support coordinator

10.Breze is a new system, and although we’re sure it will work brilliantly, there may be a few little hiccups with our first rollout. If selected, will you be ok if things don’t go quite to plan?

Yes, that’s totally fine, I’m happy to be flexible!

Ummm, maybe this isn’t for me after all, I tend to freak out when things go wrong.

11.Lastly, what’s been the best part of your experience with TCPM and is there anything we could do to improve our service to you?