Library services have been impacted by the COVID-19 pandemic. Your answers will provide guidance for current and future services.

Question Title

* 1. The Bedford Public Library is meeting my library needs.

Question Title

* 2. Rate the customer service you receive from the Bedford Public Library staff.

  Excellent Good Fair Poor Unknown
Availablity of staff to quickly assist you
Friendliness/Helpfulness of staff
Knowledge of staff

Question Title

* 3. Rate your satisfaction with the new library services.

  Excellent Good Fair Poor Unknown
Hotspot Checkout
Laptop Checkout
Improved Drive-Thru Services
Story Time Kits

Question Title

* 4. Please rate the following library services you feel are important to the community.

  Very Important Important No opinion Not Important Not important at all
Checking out materials
Getting information
Free Wifi
Using ebooks/audiobooks
Using computer/Internet
Printer, scanner & fax 
Low vision resources
Adult classes & events
Teen classes & events
Children's classes & events

Question Title

* 5. Because of the Library I... (Check all that apply)

Question Title

* 6. What is your overall grade for the Bedford Public Library?

Question Title

* 7. What do you like best about the Bedford Public Library?

Question Title

* 8. What is one way the Bedford Public Library can improve?

Question Title

* 9. How did COVID-19 impact your usage of the Library?

Question Title

* 10. What is your ZIP Code?

Page1 / 1
 
100% of survey complete.

T