http://www.borrowdirect.org/ BorrowDirect Customer Survey Question Title * 1. Your institution Brown University Columbia University Cornell University Dartmouth College Duke University Harvard University Johns Hopkins University Massachusetts Institution of Technology Princeton University University of Chicago University of Pennsylvania Yale University Question Title * 2. How often do you browse for books on a topic or author, as opposed to a specific title (known item)? Always Often Sometimes Rarely Never Question Title * 3. When searching BorrowDirect, how often do you find what you are looking for? Always Often Sometimes Rarely Never Question Title * 4. Would you use BorrowDirect to request video and audio formats, even if those items came with use restrictions (e.g., shorter loan periods)? Yes No Neutral Question Title * 5. Please state your preference: I would prefer to choose the service for requesting library material (e.g., BorrowDirect, Interlibrary Loan, and other sources) I would prefer to let the library figure out the best and fastest way to get the library material I need Question Title * 6. Help us improve this service. How could BorrowDirect better meet your needs? Done