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Building maintenance (Non Housing) Customer Satisfaction Survey - XYZ Council
Communications
Please tell us how you think we are performing with regard to each of following aspects.
Please select the most appropriate response to each applicable question within the survey.
Communications
Not applicable
Excellent
Good
Average
Poor
Very Poor
Consultation / liaison with property management section
Not applicable
Excellent
Good
Average
Poor
Very Poor
Planned frequency of liaison meetings with Maintenance Surveyors
Not applicable
Excellent
Good
Average
Poor
Very Poor
Actual frequency of liaison meetings with Maintenance Surveyors taking place
Not applicable
Excellent
Good
Average
Poor
Very Poor
Outcome of liaison meetings with Maintenance Surveyors
Not applicable
Excellent
Good
Average
Poor
Very Poor
Project management by Property Mngt Section of planned maintenance programme (Capital & Revenue)
Not applicable
Excellent
Good
Average
Poor
Very Poor
Procedure for reporting faults / required work
Not applicable
Excellent
Good
Average
Poor
Very Poor
Communication and reporting back by Property Mngt Section
Not applicable
Excellent
Good
Average
Poor
Very Poor
