Tax Appraisal District of
Bell County

Customer Service Survey

Question Title

* 1. Date of your visit.

Date / Time

Date

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* 2. How did you visit?

Belton - In Person

Killeen - In Person

Temple - In Person

Phone

Online-Zoom-Informal

Question Title

* 3. Staff Member that assisted you

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* 4. Reason for your visit.

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* 5. Customer Service Survey

	Excellent	Good	Fair	Poor
Staff available in a timely manner.	Staff available in a timely manner. Excellent	Staff available in a timely manner. Good	Staff available in a timely manner. Fair	Staff available in a timely manner. Poor
Staff greeted you and offered to help you.	Staff greeted you and offered to help you. Excellent	Staff greeted you and offered to help you. Good	Staff greeted you and offered to help you. Fair	Staff greeted you and offered to help you. Poor
Staff showed knowledge regarding information presented and discussed.	Staff showed knowledge regarding information presented and discussed. Excellent	Staff showed knowledge regarding information presented and discussed. Good	Staff showed knowledge regarding information presented and discussed. Fair	Staff showed knowledge regarding information presented and discussed. Poor
Staff answered your question in an efficient manner.	Staff answered your question in an efficient manner. Excellent	Staff answered your question in an efficient manner. Good	Staff answered your question in an efficient manner. Fair	Staff answered your question in an efficient manner. Poor
Overall, how would you rate your experience.	Overall, how would you rate your experience. Excellent	Overall, how would you rate your experience. Good	Overall, how would you rate your experience. Fair	Overall, how would you rate your experience. Poor

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* 6. Please share any comments or suggestions for improvement.

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* 7. Optional Contact Information

Name

Address

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

PHONE NUMBER