* 1. Which BDM service did you inquire about?

* 2. How did you access the BDM service?

* 3. Overall how would you rate the service you received from the BDM Staff?

  Excellent Good Average Poor No Opinion
Helpfulness of BDM Staff
Telephone manner of BDM Staff
Time taken to process your application
Information provided by BDM Staff

* 4. How satisfied were you with the ease of access to this service?

* 5. Have you used the BDM website - www.justice.tas.gov.au/bdm?

* 6. If yes, did you find the website easy to navigate?

* 7. Was the information you required on the website?

* 8. Which method would you prefer to submit a registration or apply for a certificate?

* 9. Do you have any suggestions on how to improve any aspects of the BDM service?