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Briz Brain & Spine Patient Feedback Survey
*
1.
Which Doctor did you see?
(Required.)
Dr Francis Tomlinson
Dr Terry Coyne
Dr Geoff Askin
Dr Richard Kahler
Dr David Walker
Dr Patrick Pearce
Dr Sarah Mills
Dr Steven Yang
Dr Jon Reimers
Dr Norman Ma
Dr Hamish Alexander
Dr Mathew Davis
*
2.
Was your appointment 'face-to-face' or over Skype/phone?
(Required.)
Face-to-Face
Skype/Phone
*
3.
Which site did you visit?
(Required.)
The Wesley Hospital
Chermside Clinic
Toowoomba
Bowen Hills Medical Specialist Centre
Rockhampton
Caboolture
Mackay
North Lakes
N/A
*
4.
Was this your first visit?
(Required.)
Yes
No
How would you rate the following?
*
5.
Ease in getting through to us by phone.
(Required.)
Excellent
Very good
Good
Fair
Poor
Does not apply
*
6.
Courtesy of staff taking your call.
(Required.)
Excellent
Very Good
Good
Fair
Poor
Does Not Apply
*
7.
What was the length of time between making the appointment and seeing the specialist?
(Required.)
1-2 weeks
2-4 weeks
4-6 weeks
6-8 weeks
More than 8 weeks
Emergency Department presentation
Scheduled follow-up appointment
*
8.
The waiting room and amenities were clean and presented well.
(Required.)
Excellent
Very Good
Good
Fair
Poor
Does Not Apply
*
9.
How long did you have to wait to see the doctor?
(Required.)
Less than 15 minutes
15-30 minutes
30-45 minutes
45-60 minutes
More than 60 minutes
Does not apply
*
10.
Doctor's personal manner (courtesy, respect, sensitivity).
(Required.)
Excellent
Very Good
Good
Fair
Poor
Does Not Apply
*
11.
Enough time and comfort to ask questions.
(Required.)
Excellent
Very Good
Good
Fair
Poor
Does Not Apply
*
12.
Doctor's instruction regarding care and treatment.
(Required.)
Excellent
Very Good
Good
Fair
Poor
Does Not Apply
*
13.
Did you book a procedure or surgery following your initial consultation(s) with your specialist?
(Required.)
Yes
No
14.
If you booked a procedure or surgery, were you satisfied with the bookings process?
Yes
No
*
15.
Likelihood that you would recommend us to a friend or relative, should they require our services:
(Required.)
Likely
Unlikely
*
16.
How did you hear about us?
(Required.)
General Practitioner/Specialist/Hospital Referral
Friend/Family
Allied health (physiotherapist etc)
Word of mouth
Social Media
Website/Web search
Other
*
17.
Did you visit our website to gain further information?
(Required.)
Yes
No
18.
If yes, was it before or after your consultation?
Before
After
*
19.
From time to time we contact our patients to discuss their experience with us. Do you mind if we contact you?
(Required.)
Yes, please contact me
No, please do not contact me
*
20.
Which category below includes the age of the patient?
(Required.)
17 or younger
18-25
26-35
36-45
46-55
56-65
66 or older
21.
Any comments?
22.
Please enter your email address if you would like to be added to our mailing list.