BlackBerry Mobile Device Owner Survey

This survey has a simple purpose: to learn more about the members of #TeamBlackBerry. We want to know who you are, where you’re from, and why you chose to purchase your device. BlackBerry Mobile (a business unit of TCL Communication, and the company that manufactures and markets a wide range of BlackBerry Android devices) will use this survey to develop better products, and further enhance the BlackBerry smartphone experience. We will not share your responses externally without your explicit consent.


Survey Time: It should take you 8 to 20 minutes to complete this survey, depending on the level of detail in some of your open feedback questions. Note that not all questions on this survey are mandatory - those that require an answer are marked with an asterisk.


Survey Requirements: This survey is intended for owners of the BlackBerry Motion, KEYone, KEY2, or KEY2 LE. 

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* 1. What device did you purchase?

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* 4. What are your main reasons for purchasing your BlackBerry? Please check all that apply.

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* 5. Please rate the following features in terms of their importance when purchasing a new smartphone

  Not At All Important Somewhat Important Important Very Important Extremely Important
Brand
Operating System
Price
Durability
Privacy & Security
Screen Size & Quality
Sound Quality
Processing Power & Memory
Camera
Battery Life
Wireless Charging
Availability of Accessories

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* 6. How frequently do you upgrade your smartphone?

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* 7. In what year did you purchase your device?

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* 9. What brand of smartphone did you own prior to this device?

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* 10. How did you receive this device?

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* 11. If your device was given to you by an employer, what other options did they offer?

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* 12. Besides this device, what other BlackBerry devices have you owned? (please select all that apply)

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