Branch Survey Question Title * 1. How many branches does your institution plan to open in the next 12 - 18 months? How many will be traditional? Inline (i.e., in a strip shopping center)? In-store (i.e., in a grocery, Walmart, or other retail store?) Question Title * 2. What is the average square footage of the planned freestanding branches? Question Title * 3. What is the average square footage of the planned inline branches? Question Title * 4. What is the average land cost of the planned freestanding branches? Question Title * 5. What is the average construction cost (construction only, not land, furniture, or equipment) of the planned freestanding branches? Question Title * 6. What is the average construction cost (construction only, not land, furniture, or equipment) of the planned inline branches? Question Title * 7. What is the typical cost for furniture and equipment for the freestanding branches? Question Title * 8. What is the typical cost for furniture and equipment for the inline branches? Question Title * 9. What is the planned starting staff (FTEs) for: Freestanding branches Inline branches Question Title * 10. What proportion of your institution’s new branches will contain: Teller cash recyclers All Some Most None Teller cash recyclers menu Safe deposit boxes All Some Most None Safe deposit boxes menu Interactive teller machines (ITMs) All Some Most None Interactive teller machines (ITMs) menu Traditional teller line All Some Most None Traditional teller line menu Integrated CSR/Teller workstations / pods All Some Most None Integrated CSR/Teller workstations / pods menu Space for non-retail officers (wealth, mortgage, business, etc.) All Some Most None Space for non-retail officers (wealth, mortgage, business, etc.) menu Micro-branch model with no staff cash handling (i.e., only cash on site is in ATMs / ITMs) All Some Most None Micro-branch model with no staff cash handling (i.e., only cash on site is in ATMs / ITMs) menu Other (please specify) Question Title * 11. If using integrated CSR/Teller workstations, are all staff trained as universal agents? Yes No Question Title * 12. If your institution is using ITMs at its new branches, will the ITMs be in: Lobby only, drive-in only, both If drive-in ITMs, will they be operated by in-branch personnel or centralized call center staff Question Title * 13. Are you planning any branches with no live cash handling, where basic deposits / withdrawals occur only via ATM/ITM? Yes No How many? Question Title * 14. Do any branches include amenities for community use (e.g., WiFi, workstations and similar)? Yes No What type of amenities? Question Title * 15. What proportion of your institution’s new branches will use the services of a design / build firm (i.e., turnkey branch construction, versus the institution separately retaining its own architect and general contractor)? Question Title * 16. Is there anything else you'd like to add about your branch construction plans? Question Title * 17. Contact information (Please complete so we may send you the survey results. We will not disclose this information.) Name Institution Email Address Done
