Part 2 of 3: Business Environment

The City of Azusa Economic Development Division has developed a three-part Business Retention and Expansion (BRE) Survey to seek input from local businesses to foster business retention, business expansion and a strong business environment.

Businesses who complete all three (3) parts of the BRE Survey, will be eligible for 1 of 50 credits raffled. Winners will receive a $50 credit towards the renewal of one business license. Awards will be made directly to the business license registration. Business licenses must be active and in good standing. Pending business licenses will not be eligible. One credit per business account. Credit must be redeemed prior to business license expiration.

All responses to the survey are voluntary and will be kept confidential.

Question Title

* 1. Contact Information (This information is required if you want to be entered to the opportunity to win one $50 credit towards your business license renewal at the completion of all three parts to the survey).

Name

Business Name

Business Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

Question Title

* 2. Over the past 5 years, have the following factors increased, stayed the same, or decreased? (2016-2021)

	Increased	Stayed the same	Decreased
Number of customers	Number of customers Increased	Number of customers Stayed the same	Number of customers Decreased
Sales (total revenue)	Sales (total revenue) Increased	Sales (total revenue) Stayed the same	Sales (total revenue) Decreased
Profits	Profits Increased	Profits Stayed the same	Profits Decreased
Number of employees	Number of employees Increased	Number of employees Stayed the same	Number of employees Decreased
Size of facility	Size of facility Increased	Size of facility Stayed the same	Size of facility Decreased

Question Title

* 3. Has the pandemic changed the way you are approaching the workplace?

Reevaluating office space

Hybrid models of work (e.g., part time in person, part time remote)

100% remote

100% in-person

No change

Please describe

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* 4. Over the next 5 years, do you expect the following factors to increase, stay the same, or decrease? (2021-2026)

	Increase	Stay the same	Decrease
Number of customers	Number of customers Increase	Number of customers Stay the same	Number of customers Decrease
Sales (total revenue)	Sales (total revenue) Increase	Sales (total revenue) Stay the same	Sales (total revenue) Decrease
Profits	Profits Increase	Profits Stay the same	Profits Decrease
Number of employees	Number of employees Increase	Number of employees Stay the same	Number of employees Decrease
Size of facility	Size of facility Increase	Size of facility Stay the same	Size of facility Decrease

Question Title

* 5. If you expect any of these factors to increase or decrease, what are the principal reasons for the change?

Changes to business needs, strategy, and/or structure

Changes in local market conditions

Changing global market conditions

Changes in operating costs

Changes in technology

Changes in local regulations

Other (please specify)

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* 6. Are you currently considering moving, closing, selling, acquiring or merging with another company?

Moving

Closing

Selling

Acquiring or merging with another company

None of the above

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* 7. If you are considering moving, what are the reasons motivating you to move? (Check all that apply)

Expansion needs

Changing market conditions

Lease expiration

Business Fees and Taxes

Utility costs

Available workforce

Existing zoning

Parking

Transportation needs

Other (please specify)

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* 8. If you were to expand your business in the City of Azusa, would you face any constraints? (Check all that apply)

No constraints

Need financial assistance

Need access to trained workforce

Need physical facility planning assistance

Insufficient space

Parking issues

Zoning and building regulations

Other (please specify)

Question Title

* 9. What are the top 3 reasons for locating or keeping your business in the City of Azusa? (Check 3 that apply)

Good freeway access

Business friendly city

Access to customers

Access to workforce

Access to business services

Safe environment

Access to suppliers

Workforce training

Zoning and local regulations

Quality of life

Quality of housing

Available amenities

Other (please specify)

Question Title

* 10. Rate the City of Azusa on your level of satisfaction with the following services as they relate to your business operations (Excellent, Good, Average, Poor, Very Poor)

	Excellent	Good	Average	Poor	Very Poor	N/A
Access to hotel and conference facilities	Access to hotel and conference facilities Excellent	Access to hotel and conference facilities Good	Access to hotel and conference facilities Average	Access to hotel and conference facilities Poor	Access to hotel and conference facilities Very Poor	Access to hotel and conference facilities N/A
Business services	Business services Excellent	Business services Good	Business services Average	Business services Poor	Business services Very Poor	Business services N/A
Access to workforce	Access to workforce Excellent	Access to workforce Good	Access to workforce Average	Access to workforce Poor	Access to workforce Very Poor	Access to workforce N/A
Electrical	Electrical Excellent	Electrical Good	Electrical Average	Electrical Poor	Electrical Very Poor	Electrical N/A
Internet	Internet Excellent	Internet Good	Internet Average	Internet Poor	Internet Very Poor	Internet N/A
Waste Management	Waste Management Excellent	Waste Management Good	Waste Management Average	Waste Management Poor	Waste Management Very Poor	Waste Management N/A
Natural gas	Natural gas Excellent	Natural gas Good	Natural gas Average	Natural gas Poor	Natural gas Very Poor	Natural gas N/A
Water	Water Excellent	Water Good	Water Average	Water Poor	Water Very Poor	Water N/A
Sewers	Sewers Excellent	Sewers Good	Sewers Average	Sewers Poor	Sewers Very Poor	Sewers N/A
Roads and highways	Roads and highways Excellent	Roads and highways Good	Roads and highways Average	Roads and highways Poor	Roads and highways Very Poor	Roads and highways N/A

Question Title

* 11. Rate the City of Azusa on the satisfaction level of your employees on the following (Excellent, Good, Average, Poor, Very Poor)

	Excellent	Good	Average	Poor	Very Poor	N/A
Entertainment	Entertainment Excellent	Entertainment Good	Entertainment Average	Entertainment Poor	Entertainment Very Poor	Entertainment N/A
Shopping	Shopping Excellent	Shopping Good	Shopping Average	Shopping Poor	Shopping Very Poor	Shopping N/A
Recreation	Recreation Excellent	Recreation Good	Recreation Average	Recreation Poor	Recreation Very Poor	Recreation N/A
Professional Services	Professional Services Excellent	Professional Services Good	Professional Services Average	Professional Services Poor	Professional Services Very Poor	Professional Services N/A
Childcare	Childcare Excellent	Childcare Good	Childcare Average	Childcare Poor	Childcare Very Poor	Childcare N/A
Grade schools K-12	Grade schools K-12 Excellent	Grade schools K-12 Good	Grade schools K-12 Average	Grade schools K-12 Poor	Grade schools K-12 Very Poor	Grade schools K-12 N/A
Universities/Colleges	Universities/Colleges Excellent	Universities/Colleges Good	Universities/Colleges Average	Universities/Colleges Poor	Universities/Colleges Very Poor	Universities/Colleges N/A
Healthcare Services	Healthcare Services Excellent	Healthcare Services Good	Healthcare Services Average	Healthcare Services Poor	Healthcare Services Very Poor	Healthcare Services N/A
Public Transportation	Public Transportation Excellent	Public Transportation Good	Public Transportation Average	Public Transportation Poor	Public Transportation Very Poor	Public Transportation N/A

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* 12. Please rate your particular business needs.

	Low Need	Medium Need	High Need
Improved roads and highways	Improved roads and highways Low Need	Improved roads and highways Medium Need	Improved roads and highways High Need
Greater access to customers	Greater access to customers Low Need	Greater access to customers Medium Need	Greater access to customers High Need
Greater access to workforce	Greater access to workforce Low Need	Greater access to workforce Medium Need	Greater access to workforce High Need
Access to workforce training	Access to workforce training Low Need	Access to workforce training Medium Need	Access to workforce training High Need
Expanded space for facilities	Expanded space for facilities Low Need	Expanded space for facilities Medium Need	Expanded space for facilities High Need
More parking	More parking Low Need	More parking Medium Need	More parking High Need
Recreational and entertainment amenities for employees	Recreational and entertainment amenities for employees Low Need	Recreational and entertainment amenities for employees Medium Need	Recreational and entertainment amenities for employees High Need
Access to capital and financing	Access to capital and financing Low Need	Access to capital and financing Medium Need	Access to capital and financing High Need
Access to public transportation or other modes of transportation	Access to public transportation or other modes of transportation Low Need	Access to public transportation or other modes of transportation Medium Need	Access to public transportation or other modes of transportation High Need

Question Title

* 13. I would like to seek (check all that apply)

One-on-one technical assistance

Access to workforce training

Government contracting

Certifications from County and State

Expansion planning

Digital marketing assistance

Access to capital

No assistance needed

Other (please specify)