2021 Authentic Engagement Survey

Authentic engagement can make or break a candidate's experience, initial job choice, and retention likelihood. We are interested in learning more about your experience during the recruiting process and how and whether companies have shown up authentically. Results from this survey will be valuable in helping companies to better engage talent. All answers will be kept confidential.

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* 1. When did you complete your undergraduate studies?

I have not yet graduated

I graduated BEFORE September 2019

I graduated AFTER September 2019

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* 2. What is your current employment status within the insurance industry?

Currently employed full-time

Not employed and seeking full-time employment

Currently working outside of the insurance industry

Current student, currently completing an internship

Current student; completed a summer 2020 and/or Fall 2020 internship

The following questions pertain to your current position or your most recently completed internship in the insurance industry.

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* 3. How would you categorize your most recent experience being recruited?

Internship

Entry-level (recent graduate)

Entry-level (career changer/workforce re-entry)

Lateral (recent graduate)

Lateral (professional)

Promotion

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* 4. Rate your initial reaction to the following:

	Authentic and exciting	Effective and acceptable	Underwhelming, just going through the motions	Fake, saying only what they thought I wanted to hear	Treated me like a number	Viewed me as checking a diversity box	N/A
Recruiter/ Initial point of contact	Recruiter/ Initial point of contact Authentic and exciting	Recruiter/ Initial point of contact Effective and acceptable	Recruiter/ Initial point of contact Underwhelming, just going through the motions	Recruiter/ Initial point of contact Fake, saying only what they thought I wanted to hear	Recruiter/ Initial point of contact Treated me like a number	Recruiter/ Initial point of contact Viewed me as checking a diversity box	Recruiter/ Initial point of contact N/A
Hiring Manager	Hiring Manager Authentic and exciting	Hiring Manager Effective and acceptable	Hiring Manager Underwhelming, just going through the motions	Hiring Manager Fake, saying only what they thought I wanted to hear	Hiring Manager Treated me like a number	Hiring Manager Viewed me as checking a diversity box	Hiring Manager N/A
Website	Website Authentic and exciting	Website Effective and acceptable	Website Underwhelming, just going through the motions	Website Fake, saying only what they thought I wanted to hear	Website Treated me like a number	Website Viewed me as checking a diversity box	Website N/A
Social Media	Social Media Authentic and exciting	Social Media Effective and acceptable	Social Media Underwhelming, just going through the motions	Social Media Fake, saying only what they thought I wanted to hear	Social Media Treated me like a number	Social Media Viewed me as checking a diversity box	Social Media N/A
Representatives Sent to Campus (if applicable)	Representatives Sent to Campus (if applicable) Authentic and exciting	Representatives Sent to Campus (if applicable) Effective and acceptable	Representatives Sent to Campus (if applicable) Underwhelming, just going through the motions	Representatives Sent to Campus (if applicable) Fake, saying only what they thought I wanted to hear	Representatives Sent to Campus (if applicable) Treated me like a number	Representatives Sent to Campus (if applicable) Viewed me as checking a diversity box	Representatives Sent to Campus (if applicable) N/A
Materials Provided (brochures, job description)	Materials Provided (brochures, job description) Authentic and exciting	Materials Provided (brochures, job description) Effective and acceptable	Materials Provided (brochures, job description) Underwhelming, just going through the motions	Materials Provided (brochures, job description) Fake, saying only what they thought I wanted to hear	Materials Provided (brochures, job description) Treated me like a number	Materials Provided (brochures, job description) Viewed me as checking a diversity box	Materials Provided (brochures, job description) N/A

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* 5. Did these provide an accurate representation of the work environment that you are currently experiencing?

	Yes, my initial reaction and my experience when I started are the same	Somewhat	They do not match up	I felt lied to/ led on	N/A or unsure
Recruiter/ Initial point of contact	Recruiter/ Initial point of contact Yes, my initial reaction and my experience when I started are the same	Recruiter/ Initial point of contact Somewhat	Recruiter/ Initial point of contact They do not match up	Recruiter/ Initial point of contact I felt lied to/ led on	Recruiter/ Initial point of contact N/A or unsure
Hiring Manager	Hiring Manager Yes, my initial reaction and my experience when I started are the same	Hiring Manager Somewhat	Hiring Manager They do not match up	Hiring Manager I felt lied to/ led on	Hiring Manager N/A or unsure
Website	Website Yes, my initial reaction and my experience when I started are the same	Website Somewhat	Website They do not match up	Website I felt lied to/ led on	Website N/A or unsure
Social Media	Social Media Yes, my initial reaction and my experience when I started are the same	Social Media Somewhat	Social Media They do not match up	Social Media I felt lied to/ led on	Social Media N/A or unsure
Representatives Sent to Campus	Representatives Sent to Campus Yes, my initial reaction and my experience when I started are the same	Representatives Sent to Campus Somewhat	Representatives Sent to Campus They do not match up	Representatives Sent to Campus I felt lied to/ led on	Representatives Sent to Campus N/A or unsure
Materials Provided (brochures, job description)	Materials Provided (brochures, job description) Yes, my initial reaction and my experience when I started are the same	Materials Provided (brochures, job description) Somewhat	Materials Provided (brochures, job description) They do not match up	Materials Provided (brochures, job description) I felt lied to/ led on	Materials Provided (brochures, job description) N/A or unsure

Share more on the differences between your initial reaction and and your current experience, if any.

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* 6. When early talent is being engaged, does it come across as a high priority for the following within the company:

	Seems to be a high priority	Somewhat of a priority	Unsure	Seems forced	Does not seem to be a priority	N/A
Recruiter/ Initial point of contact	Recruiter/ Initial point of contact Seems to be a high priority	Recruiter/ Initial point of contact Somewhat of a priority	Recruiter/ Initial point of contact Unsure	Recruiter/ Initial point of contact Seems forced	Recruiter/ Initial point of contact Does not seem to be a priority	Recruiter/ Initial point of contact N/A
Interviewer	Interviewer Seems to be a high priority	Interviewer Somewhat of a priority	Interviewer Unsure	Interviewer Seems forced	Interviewer Does not seem to be a priority	Interviewer N/A
Hiring Manager	Hiring Manager Seems to be a high priority	Hiring Manager Somewhat of a priority	Hiring Manager Unsure	Hiring Manager Seems forced	Hiring Manager Does not seem to be a priority	Hiring Manager N/A
Senior Leadership	Senior Leadership Seems to be a high priority	Senior Leadership Somewhat of a priority	Senior Leadership Unsure	Senior Leadership Seems forced	Senior Leadership Does not seem to be a priority	Senior Leadership N/A
Company overall	Company overall Seems to be a high priority	Company overall Somewhat of a priority	Company overall Unsure	Company overall Seems forced	Company overall Does not seem to be a priority	Company overall N/A

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* 7. Rate your current experience on each of the following compared to how they were presented during the recruiting process:

	They match up	Some differences	They do not match up	I felt lied to/ led on	N/A
Your actual position	Your actual position They match up	Your actual position Some differences	Your actual position They do not match up	Your actual position I felt lied to/ led on	Your actual position N/A
The team you would be working with	The team you would be working with They match up	The team you would be working with Some differences	The team you would be working with They do not match up	The team you would be working with I felt lied to/ led on	The team you would be working with N/A
Your direct manager	Your direct manager They match up	Your direct manager Some differences	Your direct manager They do not match up	Your direct manager I felt lied to/ led on	Your direct manager N/A
Company culture	Company culture They match up	Company culture Some differences	Company culture They do not match up	Company culture I felt lied to/ led on	Company culture N/A
Company values	Company values They match up	Company values Some differences	Company values They do not match up	Company values I felt lied to/ led on	Company values N/A
Your value as an employee	Your value as an employee They match up	Your value as an employee Some differences	Your value as an employee They do not match up	Your value as an employee I felt lied to/ led on	Your value as an employee N/A

Share more on the differences, if any.

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* 8. Rate your interaction with the recruiter and/or recruiting team.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I was kept informed during the entire process	I was kept informed during the entire process Strongly Agree	I was kept informed during the entire process Agree	I was kept informed during the entire process Neutral	I was kept informed during the entire process Disagree	I was kept informed during the entire process Strongly Disagree
Messaging between recruiter and team was consistent	Messaging between recruiter and team was consistent Strongly Agree	Messaging between recruiter and team was consistent Agree	Messaging between recruiter and team was consistent Neutral	Messaging between recruiter and team was consistent Disagree	Messaging between recruiter and team was consistent Strongly Disagree
Communication was timely	Communication was timely Strongly Agree	Communication was timely Agree	Communication was timely Neutral	Communication was timely Disagree	Communication was timely Strongly Disagree

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* 9. Did you feel comfortable asking for additional information during the recruiting process?

Yes

Only to some people

Didn't matter as I was only focused on securing a job

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* 10. Would additional information or more transparency during the recruiting process about the company or your business unit have painted a different picture or changed your decision?

Yes

Please elaborate.

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* 11. Do you agree or disagree with the following:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I am supported/ encouraged for growth opportunities as much as my counterparts.	I am supported/ encouraged for growth opportunities as much as my counterparts. Strongly Agree	I am supported/ encouraged for growth opportunities as much as my counterparts. Agree	I am supported/ encouraged for growth opportunities as much as my counterparts. Neutral	I am supported/ encouraged for growth opportunities as much as my counterparts. Disagree	I am supported/ encouraged for growth opportunities as much as my counterparts. Strongly Disagree
I have clarity around how my performance is measured.	I have clarity around how my performance is measured. Strongly Agree	I have clarity around how my performance is measured. Agree	I have clarity around how my performance is measured. Neutral	I have clarity around how my performance is measured. Disagree	I have clarity around how my performance is measured. Strongly Disagree
I have clarity around my value as an employee (beyond my functional role).	I have clarity around my value as an employee (beyond my functional role). Strongly Agree	I have clarity around my value as an employee (beyond my functional role). Agree	I have clarity around my value as an employee (beyond my functional role). Neutral	I have clarity around my value as an employee (beyond my functional role). Disagree	I have clarity around my value as an employee (beyond my functional role). Strongly Disagree
I have clarity around my career growth and development.	I have clarity around my career growth and development. Strongly Agree	I have clarity around my career growth and development. Agree	I have clarity around my career growth and development. Neutral	I have clarity around my career growth and development. Disagree	I have clarity around my career growth and development. Strongly Disagree

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* 12. What were the top three things you liked most about the recruiting process that caused you to choose this company?

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* 13. Did you go through the recruiting process with any other companies, whether for a full-time position or internship?

Yes

No, this is the only company I have ever interviewed with

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* 14. How did your recruiting experience with your current employer compare to that of other companies with whom you interviewed?

	My current company is much better	Same	Other companies were much better	N/A
Recruiter/ Initial point of contact	Recruiter/ Initial point of contact My current company is much better	Recruiter/ Initial point of contact Same	Recruiter/ Initial point of contact Other companies were much better	Recruiter/ Initial point of contact N/A
Hiring Manager	Hiring Manager My current company is much better	Hiring Manager Same	Hiring Manager Other companies were much better	Hiring Manager N/A
Website	Website My current company is much better	Website Same	Website Other companies were much better	Website N/A
Social Media	Social Media My current company is much better	Social Media Same	Social Media Other companies were much better	Social Media N/A
Representatives Sent to Campus (if applicable)	Representatives Sent to Campus (if applicable) My current company is much better	Representatives Sent to Campus (if applicable) Same	Representatives Sent to Campus (if applicable) Other companies were much better	Representatives Sent to Campus (if applicable) N/A
Materials Provided (brochures, job description)	Materials Provided (brochures, job description) My current company is much better	Materials Provided (brochures, job description) Same	Materials Provided (brochures, job description) Other companies were much better	Materials Provided (brochures, job description) N/A
Communication during the entire process	Communication during the entire process My current company is much better	Communication during the entire process Same	Communication during the entire process Other companies were much better	Communication during the entire process N/A
Consistency of messaging between recruiter and team	Consistency of messaging between recruiter and team My current company is much better	Consistency of messaging between recruiter and team Same	Consistency of messaging between recruiter and team Other companies were much better	Consistency of messaging between recruiter and team N/A
Timeliness of communication	Timeliness of communication My current company is much better	Timeliness of communication Same	Timeliness of communication Other companies were much better	Timeliness of communication N/A
My perceived value to the company	My perceived value to the company My current company is much better	My perceived value to the company Same	My perceived value to the company Other companies were much better	My perceived value to the company N/A

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* 15. What was different about your recruiting experience from your peers' experience?

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* 16. At what point in the recruiting process do you feel you get the most information about the company?

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* 17. At what point in the process do you get the most authentic information about a company?

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* 18. What are the top three things a company can do to show up most authentically to attract a candidate?

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* 19. What are the top three areas the insurance industry can work on to be more appealing to a candidate?

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* 20. If you were to contemplate leaving, what would the reason/s be? Check all that apply.

I think it is advisable to only stay at a job for a couple of years

I know I can get more money by leaving the company rather than staying

The company's values don't line up with my own

My company doesn't place enough emphasis on social justice

There is not enough representation at my company/very few others that look like me

My company does not provide adequate training or growth opportunities

I don't like my manager

I don't like my team

The work is not fulfilling

My voice is not valued

I am not being promoted as quickly as I had hoped

I have been passed over for opportunities

The culture is inauthentic

Uncertain about company's future financial stability

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* 21. Optional: Invitation to Self-Identify
Which of the following reflects how you primarily identify your race/ethnicity?

Hispanic or Latino

White

Black or African American

Asian

Native Hawaiian or Other Pacific Islander

American Indian or Alaska Native

Two or More Races

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* 22. Optional: Invitation to Self-Identify
In regard to gender identity, which of the below applies to you?

Female

Male

Non-binary/third gender

Transgender

Prefer to self-describe:

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* 23. The Verto team is conducting confidential interviews as part of this survey to gain additional insights. If you would be open to speaking with us, please provide your contact information.

Name

Email Address

2021 Authentic Engagement Survey

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* 1. When did you complete your undergraduate studies?

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* 2. What is your current employment status within the insurance industry?

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* 3. How would you categorize your most recent experience being recruited?

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* 4. Rate your initial reaction to the following:

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* 5. Did these provide an accurate representation of the work environment that you are currently experiencing?

Question Title

* 6. When early talent is being engaged, does it come across as a high priority for the following within the company:

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* 7. Rate your current experience on each of the following compared to how they were presented during the recruiting process:

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* 8. Rate your interaction with the recruiter and/or recruiting team.

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* 9. Did you feel comfortable asking for additional information during the recruiting process?

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* 10. Would additional information or more transparency during the recruiting process about the company or your business unit have painted a different picture or changed your decision?

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* 11. Do you agree or disagree with the following:

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* 12. What were the top three things you liked most about the recruiting process that caused you to choose this company?

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* 13. Did you go through the recruiting process with any other companies, whether for a full-time position or internship?

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* 14. How did your recruiting experience with your current employer compare to that of other companies with whom you interviewed?

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* 15. What was different about your recruiting experience from your peers' experience?

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* 16. At what point in the recruiting process do you feel you get the most information about the company?

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* 17. At what point in the process do you get the most authentic information about a company?

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* 18. What are the top three things a company can do to show up most authentically to attract a candidate?

Question Title

* 19. What are the top three areas the insurance industry can work on to be more appealing to a candidate?

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* 20. If you were to contemplate leaving, what would the reason/s be? Check all that apply.

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* 21. Optional: Invitation to Self-IdentifyWhich of the following reflects how you primarily identify your race/ethnicity?

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* 22. Optional: Invitation to Self-IdentifyIn regard to gender identity, which of the below applies to you?

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* 23. The Verto team is conducting confidential interviews as part of this survey to gain additional insights. If you would be open to speaking with us, please provide your contact information.

* 21. Optional: Invitation to Self-Identify
Which of the following reflects how you primarily identify your race/ethnicity?

* 22. Optional: Invitation to Self-Identify
In regard to gender identity, which of the below applies to you?