Phone support feedback survey How did we do? Thanks for connecting with us today! Please take an extra minute and let us know how we did by completing this quick survey. OK Question Title * Overall, how would you rate the quality of your customer support experience? Very positive Somewhat positive Neutral Somewhat negative Very negative OK Question Title * How well did Ascend Support understand your questions and concerns? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * How much time did it take Ascend Support to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Did not receive a response OK Question Title * How likely is it that you would recommend Ascend to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * Do you have any other comments, questions, or concerns? OK NEXT
