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Phone support feedback survey
How did we do?
Thanks for connecting with us today! Please take an extra minute and let us know how we did by completing this quick survey.
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Overall, how would you rate the quality of your customer support experience?
(Required.)
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
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How well did Ascend Support understand your questions and concerns?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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How much time did it take Ascend Support to address your questions and concerns?
(Required.)
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
Did not receive a response
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On a scale of 0 to 10,
How likely is it that you would recommend Ascend to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
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Do you have any other comments, questions, or concerns?
Current Progress,
0 of 10 answered
