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ARM User Survey

ARM is committed to continually improving the experience of users who are engaging with the ARM facility. This survey will be sent to active ARM users annually. Your responses are confidential and will only be used to help us improve the experience for future users. Please indicate your response to the following statements and questions. Thank you for your help in improving the ARM facility.
 
Thank you for your participation.
Jim Mather, ARM Director
 
1.Please rank your user experience:
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Not applicable
ARM data have been helpful in advancing my research, development activities, or educational work.
The ARM measurements that I have needed to support my work have been available consistently and have been made available in a timely fashion.
ARM has provided useful descriptions of data quality for the data I have used.
I received the support I needed to conduct an approved ARM field campaign.
The process was clear for submitting field campaign or guest data to the ARM data center.
The process was clear for submitting a proposal to conduct an ARM field campaign or to access computing resources at the ARM Data Center.
The ARM website is easy to navigate and is a helpful resource to learn about and engage with the ARM facility.
The ARM Data Discovery Tool (interface for ordering ARM data) is an effective interface for finding, ordering and downloading data.
ARM has provided useful notifications concerning opportunities for proposals, new data products, availability of new data versions, and/or other topics that have helped me make good use of the facility.
ARM staff have been responsive to issues I have raised and/or to my requests for assistance.
2.Please provide any comments related to the above evaluation statements and/or topics not covered in this survey that you would like to share to help ARM better serve your project(s) or the broader ARM user community or if there is noteworthy positive feedback that would help to recognize and reinforce effective best practices.
NOTE: If you want to ask a question about the onboarding process, please send it, along with your contact information, to insideARM@arm.gov. If you want to share something in the future, you may send additional feedback anonymously to that address as well.
3.Which category best describes your career stage?
4.Which science or technical areas best represent your interests and reason for engaging with ARM (check all that represent significant areas of interest)?
5.How did you learn about ARM?