Arlington Golf - Daily Play Survey Question Title * 1. Facility You Are Reviewing: Lake Arlington Golf Course Meadowbrook Park Golf Course Tierra Verde Golf Club Texas Rangers Golf Club Question Title * 2. Date of Play / Tee Time Date of Play Date Question Title * 3. How did you book your round? Called Pro Shop ArlingtonGolf.com In person Smartphone App Hotel Package Social Media Other Question Title * 4. Most Important Factor when choosing where you normally play: Cost Customer Service Course Conditions Location N/A Other Question Title * 5. Overall, how satisfied were you with your overall experience? Excellent Above average Average Below average Very poor N/A Question Title * 6. Ease of scheduling a tee time through the method you booked. Excellent Above average Average Below average Very Poor N/A Question Title * 7. Do you feel the golf services and benefits you purchased to be a... Excellent value Above average value Average value Below average value Very Poor value N/A Question Title * 8. Would you recommend this golf course to a friend? If not Why? Yes No Question Title * 9. Do you play any of the other Arlington Golf facilities? If not,why? Yes No Question Title * 10. PRO SHOP Excellent Above average Average Below average Very Poor N/A Greeting from staff Greeting from staff Excellent Greeting from staff Above average Greeting from staff Average Greeting from staff Below average Greeting from staff Very Poor Greeting from staff N/A Check-in Process Check-in Process Excellent Check-in Process Above average Check-in Process Average Check-in Process Below average Check-in Process Very Poor Check-in Process N/A Customer Service Customer Service Excellent Customer Service Above average Customer Service Average Customer Service Below average Customer Service Very Poor Customer Service N/A Clubhouse cleanliness Clubhouse cleanliness Excellent Clubhouse cleanliness Above average Clubhouse cleanliness Average Clubhouse cleanliness Below average Clubhouse cleanliness Very Poor Clubhouse cleanliness N/A Quality and Selection Quality and Selection Excellent Quality and Selection Above average Quality and Selection Average Quality and Selection Below average Quality and Selection Very Poor Quality and Selection N/A Staff knowledge of Merchandise Staff knowledge of Merchandise Excellent Staff knowledge of Merchandise Above average Staff knowledge of Merchandise Average Staff knowledge of Merchandise Below average Staff knowledge of Merchandise Very Poor Staff knowledge of Merchandise N/A Merchandise pricing Merchandise pricing Excellent Merchandise pricing Above average Merchandise pricing Average Merchandise pricing Below average Merchandise pricing Very Poor Merchandise pricing N/A Restroom condition Restroom condition Excellent Restroom condition Above average Restroom condition Average Restroom condition Below average Restroom condition Very Poor Restroom condition N/A Question Title * 11. Putting Surfaces Excellent Above average Average Below Average Very Poor N/A Question Title * 12. Green speeds Excellent Good Too Fast Too Slow N/A Question Title * 13. Are the Greens Too Firm Too Soft Holding Shots N/A Question Title * 14. Tees Excellent Above average Average Below average Very Poor N/A Teeing ground services Teeing ground services Excellent Teeing ground services Above average Teeing ground services Average Teeing ground services Below average Teeing ground services Very Poor Teeing ground services N/A Teeing ground levelness Teeing ground levelness Excellent Teeing ground levelness Above average Teeing ground levelness Average Teeing ground levelness Below average Teeing ground levelness Very Poor Teeing ground levelness N/A Question Title * 15. Teeing ground turf height Good Inconsistent Too Tall Too Thin N/A Question Title * 16. Fairway Surfaces Excellent Above average Average Below average Very Poor N/A Question Title * 17. Turf Height Good Inconsistent Too Tall Too Thin N/A Question Title * 18. Are the fairways Good Inconsistent Too Firm Too Soft N/A Question Title * 19. General Excellent Above average Average Below average Very poor N/A Sand traps Sand traps Excellent Sand traps Above average Sand traps Average Sand traps Below average Sand traps Very poor Sand traps N/A Course signage Course signage Excellent Course signage Above average Course signage Average Course signage Below average Course signage Very poor Course signage N/A Practice facility conditions Practice facility conditions Excellent Practice facility conditions Above average Practice facility conditions Average Practice facility conditions Below average Practice facility conditions Very poor Practice facility conditions N/A Practice facility cost Practice facility cost Excellent Practice facility cost Above average Practice facility cost Average Practice facility cost Below average Practice facility cost Very poor Practice facility cost N/A Landscape beds/manicured areas Landscape beds/manicured areas Excellent Landscape beds/manicured areas Above average Landscape beds/manicured areas Average Landscape beds/manicured areas Below average Landscape beds/manicured areas Very poor Landscape beds/manicured areas N/A Drive-up appearance Drive-up appearance Excellent Drive-up appearance Above average Drive-up appearance Average Drive-up appearance Below average Drive-up appearance Very poor Drive-up appearance N/A On-course restrooms On-course restrooms Excellent On-course restrooms Above average On-course restrooms Average On-course restrooms Below average On-course restrooms Very poor On-course restrooms N/A Question Title * 20. Guest Services Excellent Above average Average Below average Very poor N/A Pace of Play Pace of Play Excellent Pace of Play Above average Pace of Play Average Pace of Play Below average Pace of Play Very poor Pace of Play N/A Attentiveness Attentiveness Excellent Attentiveness Above average Attentiveness Average Attentiveness Below average Attentiveness Very poor Attentiveness N/A Customer service Customer service Excellent Customer service Above average Customer service Average Customer service Below average Customer service Very poor Customer service N/A Courtesy and attitude Courtesy and attitude Excellent Courtesy and attitude Above average Courtesy and attitude Average Courtesy and attitude Below average Courtesy and attitude Very poor Courtesy and attitude N/A Bag drop Bag drop Excellent Bag drop Above average Bag drop Average Bag drop Below average Bag drop Very poor Bag drop N/A Question Title * 21. FOOD & BEVERAGERestaurant/Snackbar Excellent Above average Average Below average Very poor N/A Cleanliness Cleanliness Excellent Cleanliness Above average Cleanliness Average Cleanliness Below average Cleanliness Very poor Cleanliness N/A Selection of Product Selection of Product Excellent Selection of Product Above average Selection of Product Average Selection of Product Below average Selection of Product Very poor Selection of Product N/A Timely delivery of order Timely delivery of order Excellent Timely delivery of order Above average Timely delivery of order Average Timely delivery of order Below average Timely delivery of order Very poor Timely delivery of order N/A Food & Beverage quality Food & Beverage quality Excellent Food & Beverage quality Above average Food & Beverage quality Average Food & Beverage quality Below average Food & Beverage quality Very poor Food & Beverage quality N/A Customer service Customer service Excellent Customer service Above average Customer service Average Customer service Below average Customer service Very poor Customer service N/A Pricing Pricing Excellent Pricing Above average Pricing Average Pricing Below average Pricing Very poor Pricing N/A Server menu knowledge Server menu knowledge Excellent Server menu knowledge Above average Server menu knowledge Average Server menu knowledge Below average Server menu knowledge Very poor Server menu knowledge N/A Question Title * 22. Beverage Cart Excellent Above average Average Below average Very poor N/A Frequency of visits Frequency of visits Excellent Frequency of visits Above average Frequency of visits Average Frequency of visits Below average Frequency of visits Very poor Frequency of visits N/A Selection of products Selection of products Excellent Selection of products Above average Selection of products Average Selection of products Below average Selection of products Very poor Selection of products N/A Customer service Customer service Excellent Customer service Above average Customer service Average Customer service Below average Customer service Very poor Customer service N/A Cleanliness Cleanliness Excellent Cleanliness Above average Cleanliness Average Cleanliness Below average Cleanliness Very poor Cleanliness N/A Question Title * 23. How often do you golf per year? 1-4 rounds 5-10 rounds 11-24 rounds 25+ rounds N/A Question Title * 24. How often have you played at one of our facilities in the past year? 1-4 rounds 5-10 rounds 11-24 rounds 25+ rounds N/A Question Title * 25. Why did you first play this course? (Check all that apply) Recommendation from friend Drive by Tournament/outing Course reputation Price Course location Saw in ad: N/A Coupon:(ad specification) Question Title * 26. Age Under 18 19-29 30-39 40-49 50-64 65 and Above N/A Question Title * 27. Handicap OR Average Score (18 holes) Handicap Average score Question Title * 28. Customer Comments(let us know what you enjoyed or what we can do to make your experience better the next time you visit): Question Title * 29. Contact info (optional) Name Phone Email Question Title * 30. Join our e-club and/or SMS text club for discounts and info on upcoming events? Yes No E-Club E-Club Yes E-Club No SMS Text Club(Carrier message and data rates may apply): SMS Text Club(Carrier message and data rates may apply): Yes SMS Text Club(Carrier message and data rates may apply): No Question Title * 31. Would you like a staff member to contact you about your experience? Yes, contact me by phone. Yes, contact me by email. No Done
