This survey helps you as a manager, to reflect on staff performance against the new Aged Care Quality Standards when delivering care to people living with dementia. This tool is designed to highlight your perceived strengths as well as areas for improvement in dementia practice within your facility.

Select the response that best reflects the current performance of your facility.

The outcome of this survey provides your facility with the opportunity to work towards quality outcomes for people living with dementia in line with the new Aged Care Quality Standards. This also forms important evidence in being assessed against the standards.

The survey has 24 questions and should take approximately 5 minutes to complete.

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* 1. Our care staff actively involve people living with dementia in developing their own support plan.

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* 2. The workforce demonstrates knowledge and practice of what is important to a resident living with dementia and respects their preferences.

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* 3. Care staff feel confident in understanding, valuing and maintaining the identity of residents living with dementia.

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* 4. Staff are encouraged to be creative when engaging and meeting the support goals of residents living with dementia.

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* 5. Residents living with dementia are provided a copy of their own support plan which they have developed in partnership with staff.

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* 6. Care staff are comfortable to talk about dying wishes with residents and their families.

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* 7. Care staff are confident in recognising and reporting a change in a resident’s cognitive condition.

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* 8. Care staff are trained to take a problem solving approach to changed behaviour

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* 9. Informed consent is obtained from the resident living with dementia or their care representative before a psychotropic medication is prescribed.

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* 10. Every day, care staff encourage residents with dementia to have choice in the way their services are planned and delivered.

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* 11. In my organisation the resident living with dementia is given responsibilities (tailored to their abilities) to optimise their independence.

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* 12. Information about a resident's story and what they value as important is available and communicated to all care staff.

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* 13. Staff are encouraged to modify the physical environment to support choice and independence for a resident living with dementia.

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* 14. Care staff consider the physical environment when planning support for changed behaviour related to dementia.

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* 15. Adjustments are made to the service environment to make a resident living with dementia feel more at home, including the consideration of culture, language, religion, and sexual diversity.

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* 16. The workforce actively seeks feedback from the resident living with dementia who may not initiate this themselves or know how to.

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* 17. The workforce actively involves carers, advocates or family members in feedback and complaints processes when the resident living with dementia is unable to communicate their own concerns effectively.

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* 18. Our organisation has a safe culture for staff to report errors or mistakes without feeling afraid of consequences or repercussions.

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* 19. Our staff have the knowledge, skills, competence and confidence to provide best practice dementia care.

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* 20. Staff receive regular training in how to deliver quality dementia support.

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* 21. The workforce forms mutually respectful relationships with families, carers and advocates of the resident living with dementia and seeks information from them to better meet the care needs of the resident.

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* 22. Our staff are confident in recognising and reporting any type of neglect and abuse.

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* 23. Our organisation does not use any form of restraint.

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* 24. Our organisation values dementia care and educates staff at all levels of the organisation on the specific needs, forms and stages of dementia.

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* 25. Your contact details

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* 27. What sector do you work in ? ( tick all that apply)

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* 28. In your role, do you oversee other staff?

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* 29. How did you hear about us? 

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* 30. Marketing permission

Thank you for completing the free Dementia Practice Health Check for managers.


A Dementia Australia Customer Relationship Consultant will call you to discuss your results and opportunities for improvement. As part of this discussion you may be offered the opportunity to undertake a the comprehensive Dementia Practice Health Check for your staff. This analysis is a more specific measure of staff’s actual performance against the new standards with the focus on dementia practice. This tool translates the new Aged Care Quality Standards into a series of scenarios that measure staff’s knowledge, skills, attitude, and confidence in delivering quality dementia care.


Dementia Australia is a leading national provider of professional dementia education. Our approach is informed by the lived experience of people impacted by dementia, latest research, and contemporary practices.
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