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Albany SLSC Members Survey 2024-25

Club Members Survey 2024-25

Hello Clubbies,
Tell us about your 2024/25 surf club experience by Wednesday 7 May 2025 and be in the running to WIN a $150 voucher! We NEED your feedback and ideas to make our Club better for our members and the community.

Please tell us about EVERY aspect of the Club - great, good, bad and ugly!

All responses are kept strictly confidential - You can either be anonymous or put your name to it, your choice.

Thanks
Perdie
Member Services Team Leader
1.MEMBER SERVICES:
Please tell us what MEMBERSHIP CATEGORY you are:(Required.)
2.MEMBER SERVICES:
How long have you been involved with Albany SLSC?
3.MEMBER SERVICES:
How would you rate your overall experience with the club this season?
Very Poor
Poor
Neutral
Good
Excellent
4.MEMBER SERVICES: What aspects of the club do you ENJOY most? Please tick all that apply.
5.MEMBER SERVICES:
To keep you informed throughout the season, the club COMMUNICATES through:
- The Club website www.albanysurfclub.com.au
- A weekly eNewsletter: The Rip
- Social Media (Facebook & Instagram)
- Emails & SMS
- Apps

How effective was the Club's communication with members this season?
Did not use/access/receive
Not effective
Neutral
Somewhat effective
Effective
Very Effective
Club website
Emails
Facebook
Heja
Instagram
SMS
Sunday morning briefing
The Rip enewsletter
Whatsapp
6.MEMBER SERVICES:
Which communication channels do you prefer to use? Please tick all that apply.
7.MEMBER SERVICES:
Last season we introduced new items to our CLUB MERCHANDISE range based on member feedback. Please tell us what you think about our current range:
Have not purchased/
No opinion
Don't like it
Neutral
Like it
Love it!
Bathers - Boys
Bathers - Girls
Bathers - Ladies
Bathers - Mens
Beanies
Black Hooded Jumpers
Black Hooded Towels
Black Shorts
Black Soft Shell Jackets
Checkered Club Shirts
Event Shirts - Surf Craft Challenge etc
Hats/Caps
White Cotton Polos
White Nipper Long Sleeve
8.MEMBER SERVICES:
What changes, if any, would you like to see made to our current MERCHANDISE RANGE? Items added? Items removed? Designs?
9.MEMBER SERVICES:
Our annual Albany SLSC AWARDS & HONOURS celebrates everything that we value as a Club by recognising the enormous contribution, commitment and dedication of our volunteers within our Club and the surf lifesaving community.

Are you happy with the current annual AWARDS & HONOURS categories:
- Hadn & Jann Hood Youth Lifesaver of the Year
- Ray & Doreen Kelly Lifesaver of the Year
- Albany SLSC Education & Training Award
- Tony Bush Perpetual Trophy Boatie of the Year
- Albany SLSC Most Improved (Surf Sports)
- Albany SLSC Nipper Program Volunteer of the Year
- Terry Engledow Endeavour Award
- David Smith Memorial Trophy Club Person of the Year
10.EDUCATION:
Our EDUCATION team delivers a broad range of SLSA TRAINING throughout the season to members including but not limited to:
- Nipper Rescue Certificate
- Surf Rescue Certificate
- Bronze Medallion
- Senior First Aid
- IRB Crew/Driver
- Resuscitation Certificate
- Advanced Resuscitation Techniques
- Spinal Management
- Silver Medallion Beach Management
- and SO much more.

How do you rate your experience with our EDUCATION Team this season?
I was not involved in any education/training
Very Poor
Poor
Neutral
Good
Excellent
11.EDUCATION:
Are you aware of the various Surf Life Saving Australia (SLSA) EDUCATION COURSES and qualifications that are available to you as part of/included in your club membership category?
12.EDUCATION: What drives and MOTIVATES YOU to get your surf lifesaving QUALIFICATIONS/AWARDS annually? Why do you do it?
13.LIFESAVING:
SAVING LIVES, developing our people and community is our club vision. Our LIFESAVING operations include patrols, water safety, first aid, IRBs, jet skis and emergency response.

How do you rate your experience with our LIFESAVING Team this season?
I was not involved in any lifesaving operations
Very Poor
Poor
Neutral
Good
Excellent
14.LIFESAVING:
What statement best describes your position with regards to our LIFESAVING and PATROL operations? Please tick all that apply?
15.EDUCATION & LIFESAVING:
If YOU HAVE a SLSA qualification/award and you DO NOT SUPPORT or participate in our water safety and patrol operations, what are the main reasons you are unable to?
16.LIFESAVING:
If you ARE a PATROLLING MEMBER or looking to become a patrolling member, how would you prefer to be rostered in the 2025/26 season?
Yes, great idea
Neutral - Happy either way
No thanks
YOU select your own rostered dates at the start of the season
CLUB allocates you a patrol roster at the start of the season
Half day patrols - e.g. 7:30am - 11:30am, 11:00am to 2:30pm
Full day patrols - e.g 7:30am to 2:30pm
Not a patrolling member
17.LIFESAVING:
Do you have any feedback to share regarding our LIFESAVING operations - Patrols, water safety, IRBs, jet skis, first aid?
18.HOUSE & EVENTS:
Our building redevelopment is complete and we are VERY EXCITED!

Now, we NEED some direction from YOU on what EVENTS and SOCIAL ACTIVITIES you would like to see at, or coordinated by, the club?
Mmmm no thanks
Maybe
Sounds like fun!
Absolutely! Count me in!
YES! I am willing to help organise this
Barefoot Bowls - Social teams
Beach sports challenges - football, volleyball, cricket etc
Bingo
Christmas party
Club brunches
Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc
Club Raffles
Dress up theme nights
Football on the big screen
Friday Night Sundowners
Gala Ball
Live music
Nipper Disco
Nipper Movie Nights
Quiz Nights
Sunday afternoon sundowners
Surf sports events
Weekend camp outs
Winter social nights
19.EVENTS: GENERAL
We have a busy season calendar with club and community based EVENTS and ACTIVITIES. How do you rate these events for this season?
Didn't attend event
Poor
Neutral
Good
Awesome!
Albany Harbour Swim
Albany Surf Craft Challenge
Bremer Bay Development Carnival
Budget Beach Run
Budget Cup
Christmas Pageant
Christmas Party
Club Champs - Nippers
Club Champs - Youth/Senior
Club Swim - weekly
Country Carnival - Bunbury
New Year's Eve Swim
Nipper Wind Up
Patrol Sundowner
Season Opener/Launch
Smith Thornton Swim
Sponsor's Sundowner
State Champs - Countries
State Champs - Masters
State Champs - Nippers
State Champs - Youth/Seniors
Youth/Seniors Annual Dinner/Wind Up
20.SURF SPORTS: NIPPERS
How do you rate your WOODSIDE NIPPER program experience this season?
Was not involved in Nippers
Very Poor
Poor
Neutral
Good
Excellent
21.SURF SPORTS: NIPPERS
Our Age Group Managers have used a combination of different apps throughout the season to communicate directly with their respective age groups. Do you have preferred apps or methods of communication for key nippers information?
22.SURF SPORTS: YOUTH
How do you rate our YOUTH program this season?
Was not involved in Youth
Very Poor
Poor
Neutral
Good
Excellent
23.SURF SPORTS: SENIORS/MASTERS
How do you rate our SENIORS/MASTERS program this season?
Was not involved in Seniors/Masters
Very Poor
Poor
Neutral
Good
Excellent
24.GENERAL:
We need HELP in running ALL areas of the club. If we all take on smaller roles we can work together as an awesome team.

Are there any roles or parts of the club that you would like to BE INVOLVED in next season? Please tick all that apply.

If you wish for your survey feedback to remain anonymous but still want to list your interest in helping next season, just email Perdie at memberservices@albanysurfclub.com.au
25.GENERAL:
What do you LIKE MOST about Albany Surf Life Saving Club?
26.GENERAL:
What do you LIKE LEAST about Albany Surf Life Saving Club?
27.FINAL SAY: Do you have any further comments or feedback to share with us?
28.THANKS for sharing your feedback and thoughts about our Club!!

Please leave your contact details below if you would like to be entered into the draw to WIN a $150 voucher.

If you have anything further to add please email Perdie via memberservices@albanysurfclub.com.au

All survey responses/feedback will remain confidential.