Albany SLSC Members Survey 2024-25

Club Members Survey 2024-25

Hello Clubbies,

Tell us about your 2024/25 surf club experience by Wednesday 7 May 2025 and be in the running to WIN a $150 voucher! We NEED your feedback and ideas to make our Club better for our members and the community.

Please tell us about EVERY aspect of the Club - great, good, bad and ugly!

All responses are kept strictly confidential - You can either be anonymous or put your name to it, your choice.

Thanks

Perdie

Member Services Team Leader

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* 1. MEMBER SERVICES:
Please tell us what MEMBERSHIP CATEGORY you are:

Club Sponsor

Family membership

Life member

Long Service

Nipper

Nipper Parent

Senior member

Social/Associate member

Youth member

Other e.g member of the community (please specify)

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* 2. MEMBER SERVICES:
How long have you been involved with Albany SLSC?

Less than 1 year

1-2 years

3-5 years

6-10 years

11+ years

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* 3. MEMBER SERVICES:
How would you rate your overall experience with the club this season?

Very Poor

Poor

Neutral

Good

Excellent

Very Poor

Poor

Neutral

Good

Excellent

Comments/feedback welcome:

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* 4. MEMBER SERVICES: What aspects of the club do you ENJOY most? Please tick all that apply.

Community Service

Education

Lifesaving & Patrols

Nippers

Sense of community

Social events

Surf Sports & Competition

Volunteering

Youth Development Programs

Other (please specify)

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* 5. MEMBER SERVICES:
To keep you informed throughout the season, the club COMMUNICATES through:
- The Club website www.albanysurfclub.com.au
- A weekly eNewsletter: The Rip
- Social Media (Facebook & Instagram)
- Emails & SMS
- Apps

How effective was the Club's communication with members this season?

	Did not use/access/receive	Not effective	Neutral	Somewhat effective	Effective	Very Effective
Club website	Club website Did not use/access/receive	Club website Not effective	Club website Neutral	Club website Somewhat effective	Club website Effective	Club website Very Effective
Emails	Emails Did not use/access/receive	Emails Not effective	Emails Neutral	Emails Somewhat effective	Emails Effective	Emails Very Effective
Facebook	Facebook Did not use/access/receive	Facebook Not effective	Facebook Neutral	Facebook Somewhat effective	Facebook Effective	Facebook Very Effective
Heja	Heja Did not use/access/receive	Heja Not effective	Heja Neutral	Heja Somewhat effective	Heja Effective	Heja Very Effective
Instagram	Instagram Did not use/access/receive	Instagram Not effective	Instagram Neutral	Instagram Somewhat effective	Instagram Effective	Instagram Very Effective
SMS	SMS Did not use/access/receive	SMS Not effective	SMS Neutral	SMS Somewhat effective	SMS Effective	SMS Very Effective
Sunday morning briefing	Sunday morning briefing Did not use/access/receive	Sunday morning briefing Not effective	Sunday morning briefing Neutral	Sunday morning briefing Somewhat effective	Sunday morning briefing Effective	Sunday morning briefing Very Effective
The Rip enewsletter	The Rip enewsletter Did not use/access/receive	The Rip enewsletter Not effective	The Rip enewsletter Neutral	The Rip enewsletter Somewhat effective	The Rip enewsletter Effective	The Rip enewsletter Very Effective
Whatsapp	Whatsapp Did not use/access/receive	Whatsapp Not effective	Whatsapp Neutral	Whatsapp Somewhat effective	Whatsapp Effective	Whatsapp Very Effective

Tell us more. How can we improve?

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* 6. MEMBER SERVICES:
Which communication channels do you prefer to use? Please tick all that apply.

Club noticeboard

Club website

Emails

Facebook

Instagram

Sunday morning briefings

TeamApp

The Rip - enewsletter

Word of mouth

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* 7. MEMBER SERVICES:
Last season we introduced new items to our CLUB MERCHANDISE range based on member feedback. Please tell us what you think about our current range:

	Have not purchased/ No opinion	Don't like it	Neutral	Like it	Love it!
Bathers - Boys	Bathers - Boys Have not purchased/ No opinion	Bathers - Boys Don't like it	Bathers - Boys Neutral	Bathers - Boys Like it	Bathers - Boys Love it!
Bathers - Girls	Bathers - Girls Have not purchased/ No opinion	Bathers - Girls Don't like it	Bathers - Girls Neutral	Bathers - Girls Like it	Bathers - Girls Love it!
Bathers - Ladies	Bathers - Ladies Have not purchased/ No opinion	Bathers - Ladies Don't like it	Bathers - Ladies Neutral	Bathers - Ladies Like it	Bathers - Ladies Love it!
Bathers - Mens	Bathers - Mens Have not purchased/ No opinion	Bathers - Mens Don't like it	Bathers - Mens Neutral	Bathers - Mens Like it	Bathers - Mens Love it!
Beanies	Beanies Have not purchased/ No opinion	Beanies Don't like it	Beanies Neutral	Beanies Like it	Beanies Love it!
Black Hooded Jumpers	Black Hooded Jumpers Have not purchased/ No opinion	Black Hooded Jumpers Don't like it	Black Hooded Jumpers Neutral	Black Hooded Jumpers Like it	Black Hooded Jumpers Love it!
Black Hooded Towels	Black Hooded Towels Have not purchased/ No opinion	Black Hooded Towels Don't like it	Black Hooded Towels Neutral	Black Hooded Towels Like it	Black Hooded Towels Love it!
Black Shorts	Black Shorts Have not purchased/ No opinion	Black Shorts Don't like it	Black Shorts Neutral	Black Shorts Like it	Black Shorts Love it!
Black Soft Shell Jackets	Black Soft Shell Jackets Have not purchased/ No opinion	Black Soft Shell Jackets Don't like it	Black Soft Shell Jackets Neutral	Black Soft Shell Jackets Like it	Black Soft Shell Jackets Love it!
Checkered Club Shirts	Checkered Club Shirts Have not purchased/ No opinion	Checkered Club Shirts Don't like it	Checkered Club Shirts Neutral	Checkered Club Shirts Like it	Checkered Club Shirts Love it!
Event Shirts - Surf Craft Challenge etc	Event Shirts - Surf Craft Challenge etc Have not purchased/ No opinion	Event Shirts - Surf Craft Challenge etc Don't like it	Event Shirts - Surf Craft Challenge etc Neutral	Event Shirts - Surf Craft Challenge etc Like it	Event Shirts - Surf Craft Challenge etc Love it!
Hats/Caps	Hats/Caps Have not purchased/ No opinion	Hats/Caps Don't like it	Hats/Caps Neutral	Hats/Caps Like it	Hats/Caps Love it!
White Cotton Polos	White Cotton Polos Have not purchased/ No opinion	White Cotton Polos Don't like it	White Cotton Polos Neutral	White Cotton Polos Like it	White Cotton Polos Love it!
White Nipper Long Sleeve	White Nipper Long Sleeve Have not purchased/ No opinion	White Nipper Long Sleeve Don't like it	White Nipper Long Sleeve Neutral	White Nipper Long Sleeve Like it	White Nipper Long Sleeve Love it!

Comment:

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* 8. MEMBER SERVICES:
What changes, if any, would you like to see made to our current MERCHANDISE RANGE? Items added? Items removed? Designs?

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* 9. MEMBER SERVICES:
Our annual Albany SLSC AWARDS & HONOURS celebrates everything that we value as a Club by recognising the enormous contribution, commitment and dedication of our volunteers within our Club and the surf lifesaving community.

Are you happy with the current annual AWARDS & HONOURS categories:
- Hadn & Jann Hood Youth Lifesaver of the Year
- Ray & Doreen Kelly Lifesaver of the Year
- Albany SLSC Education & Training Award
- Tony Bush Perpetual Trophy Boatie of the Year
- Albany SLSC Most Improved (Surf Sports)
- Albany SLSC Nipper Program Volunteer of the Year
- Terry Engledow Endeavour Award
- David Smith Memorial Trophy Club Person of the Year

Yes, please tell us why in comments section

No, please tell us why in comments section

Don't have an opinion

Comments. Tell us more:

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* 10. EDUCATION:
Our EDUCATION team delivers a broad range of SLSA TRAINING throughout the season to members including but not limited to:
- Nipper Rescue Certificate
- Surf Rescue Certificate
- Bronze Medallion
- Senior First Aid
- IRB Crew/Driver
- Resuscitation Certificate
- Advanced Resuscitation Techniques
- Spinal Management
- Silver Medallion Beach Management
- and SO much more.

How do you rate your experience with our EDUCATION Team this season?

I was not involved in any education/training

Very Poor

Poor

Neutral

Good

Excellent

I was not involved in any education/training

Very Poor

Poor

Neutral

Good

Excellent

Additional comments - highlights, lowlights, suggestions for improvements:

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* 11. EDUCATION:
Are you aware of the various Surf Life Saving Australia (SLSA) EDUCATION COURSES and qualifications that are available to you as part of/included in your club membership category?

Yes

Other (please specify)

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* 12. EDUCATION: What drives and MOTIVATES YOU to get your surf lifesaving QUALIFICATIONS/AWARDS annually? Why do you do it?

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* 13. LIFESAVING:
SAVING LIVES, developing our people and community is our club vision. Our LIFESAVING operations include patrols, water safety, first aid, IRBs, jet skis and emergency response.

How do you rate your experience with our LIFESAVING Team this season?

I was not involved in any lifesaving operations

Very Poor

Poor

Neutral

Good

Excellent

I was not involved in any lifesaving operations

Very Poor

Poor

Neutral

Good

Excellent

Additional comments - highlights, lowlights, suggestions for improvements:

Question Title

* 14. LIFESAVING:
What statement best describes your position with regards to our LIFESAVING and PATROL operations? Please tick all that apply?

I am not a patrolling member, I DON'T HAVE a first aid or water safety qualification

I am not a patrolling member, I HAVE a first aid and/or water safety qualification

I have a Nipper Rescue Certificate and I am in the water safety team ONLY

I would like to become a patrolling member

I am a patrolling member

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* 15. EDUCATION & LIFESAVING:
If YOU HAVE a SLSA qualification/award and you DO NOT SUPPORT or participate in our water safety and patrol operations, what are the main reasons you are unable to?

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* 16. LIFESAVING:
If you ARE a PATROLLING MEMBER or looking to become a patrolling member, how would you prefer to be rostered in the 2025/26 season?

	Yes, great idea	Neutral - Happy either way	No thanks
YOU select your own rostered dates at the start of the season	YOU select your own rostered dates at the start of the season Yes, great idea	YOU select your own rostered dates at the start of the season Neutral - Happy either way	YOU select your own rostered dates at the start of the season No thanks
CLUB allocates you a patrol roster at the start of the season	CLUB allocates you a patrol roster at the start of the season Yes, great idea	CLUB allocates you a patrol roster at the start of the season Neutral - Happy either way	CLUB allocates you a patrol roster at the start of the season No thanks
Half day patrols - e.g. 7:30am - 11:30am, 11:00am to 2:30pm	Half day patrols - e.g. 7:30am - 11:30am, 11:00am to 2:30pm Yes, great idea	Half day patrols - e.g. 7:30am - 11:30am, 11:00am to 2:30pm Neutral - Happy either way	Half day patrols - e.g. 7:30am - 11:30am, 11:00am to 2:30pm No thanks
Full day patrols - e.g 7:30am to 2:30pm	Full day patrols - e.g 7:30am to 2:30pm Yes, great idea	Full day patrols - e.g 7:30am to 2:30pm Neutral - Happy either way	Full day patrols - e.g 7:30am to 2:30pm No thanks
Not a patrolling member	Not a patrolling member Yes, great idea	Not a patrolling member Neutral - Happy either way	Not a patrolling member No thanks

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* 17. LIFESAVING:
Do you have any feedback to share regarding our LIFESAVING operations - Patrols, water safety, IRBs, jet skis, first aid?

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* 18. HOUSE & EVENTS:
Our building redevelopment is complete and we are VERY EXCITED!

Now, we NEED some direction from YOU on what EVENTS and SOCIAL ACTIVITIES you would like to see at, or coordinated by, the club?

	Mmmm no thanks	Maybe	Sounds like fun!	Absolutely! Count me in!	YES! I am willing to help organise this
Barefoot Bowls - Social teams	Barefoot Bowls - Social teams Mmmm no thanks	Barefoot Bowls - Social teams Maybe	Barefoot Bowls - Social teams Sounds like fun!	Barefoot Bowls - Social teams Absolutely! Count me in!	Barefoot Bowls - Social teams YES! I am willing to help organise this
Beach sports challenges - football, volleyball, cricket etc	Beach sports challenges - football, volleyball, cricket etc Mmmm no thanks	Beach sports challenges - football, volleyball, cricket etc Maybe	Beach sports challenges - football, volleyball, cricket etc Sounds like fun!	Beach sports challenges - football, volleyball, cricket etc Absolutely! Count me in!	Beach sports challenges - football, volleyball, cricket etc YES! I am willing to help organise this
Bingo	Bingo Mmmm no thanks	Bingo Maybe	Bingo Sounds like fun!	Bingo Absolutely! Count me in!	Bingo YES! I am willing to help organise this
Christmas party	Christmas party Mmmm no thanks	Christmas party Maybe	Christmas party Sounds like fun!	Christmas party Absolutely! Count me in!	Christmas party YES! I am willing to help organise this
Club brunches	Club brunches Mmmm no thanks	Club brunches Maybe	Club brunches Sounds like fun!	Club brunches Absolutely! Count me in!	Club brunches YES! I am willing to help organise this
Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc	Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc Mmmm no thanks	Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc Maybe	Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc Sounds like fun!	Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc Absolutely! Count me in!	Club Dinners - Food vans, casseroles, curry, pasta, fish'n'chip etc YES! I am willing to help organise this
Club Raffles	Club Raffles Mmmm no thanks	Club Raffles Maybe	Club Raffles Sounds like fun!	Club Raffles Absolutely! Count me in!	Club Raffles YES! I am willing to help organise this
Dress up theme nights	Dress up theme nights Mmmm no thanks	Dress up theme nights Maybe	Dress up theme nights Sounds like fun!	Dress up theme nights Absolutely! Count me in!	Dress up theme nights YES! I am willing to help organise this
Football on the big screen	Football on the big screen Mmmm no thanks	Football on the big screen Maybe	Football on the big screen Sounds like fun!	Football on the big screen Absolutely! Count me in!	Football on the big screen YES! I am willing to help organise this
Friday Night Sundowners	Friday Night Sundowners Mmmm no thanks	Friday Night Sundowners Maybe	Friday Night Sundowners Sounds like fun!	Friday Night Sundowners Absolutely! Count me in!	Friday Night Sundowners YES! I am willing to help organise this
Gala Ball	Gala Ball Mmmm no thanks	Gala Ball Maybe	Gala Ball Sounds like fun!	Gala Ball Absolutely! Count me in!	Gala Ball YES! I am willing to help organise this
Live music	Live music Mmmm no thanks	Live music Maybe	Live music Sounds like fun!	Live music Absolutely! Count me in!	Live music YES! I am willing to help organise this
Nipper Disco	Nipper Disco Mmmm no thanks	Nipper Disco Maybe	Nipper Disco Sounds like fun!	Nipper Disco Absolutely! Count me in!	Nipper Disco YES! I am willing to help organise this
Nipper Movie Nights	Nipper Movie Nights Mmmm no thanks	Nipper Movie Nights Maybe	Nipper Movie Nights Sounds like fun!	Nipper Movie Nights Absolutely! Count me in!	Nipper Movie Nights YES! I am willing to help organise this
Quiz Nights	Quiz Nights Mmmm no thanks	Quiz Nights Maybe	Quiz Nights Sounds like fun!	Quiz Nights Absolutely! Count me in!	Quiz Nights YES! I am willing to help organise this
Sunday afternoon sundowners	Sunday afternoon sundowners Mmmm no thanks	Sunday afternoon sundowners Maybe	Sunday afternoon sundowners Sounds like fun!	Sunday afternoon sundowners Absolutely! Count me in!	Sunday afternoon sundowners YES! I am willing to help organise this
Surf sports events	Surf sports events Mmmm no thanks	Surf sports events Maybe	Surf sports events Sounds like fun!	Surf sports events Absolutely! Count me in!	Surf sports events YES! I am willing to help organise this
Weekend camp outs	Weekend camp outs Mmmm no thanks	Weekend camp outs Maybe	Weekend camp outs Sounds like fun!	Weekend camp outs Absolutely! Count me in!	Weekend camp outs YES! I am willing to help organise this
Winter social nights	Winter social nights Mmmm no thanks	Winter social nights Maybe	Winter social nights Sounds like fun!	Winter social nights Absolutely! Count me in!	Winter social nights YES! I am willing to help organise this

Comments? What else would you like to add?

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* 19. EVENTS: GENERAL
We have a busy season calendar with club and community based EVENTS and ACTIVITIES. How do you rate these events for this season?

	Didn't attend event	Poor	Neutral	Good	Awesome!
Albany Harbour Swim	Albany Harbour Swim Didn't attend event	Albany Harbour Swim Poor	Albany Harbour Swim Neutral	Albany Harbour Swim Good	Albany Harbour Swim Awesome!
Albany Surf Craft Challenge	Albany Surf Craft Challenge Didn't attend event	Albany Surf Craft Challenge Poor	Albany Surf Craft Challenge Neutral	Albany Surf Craft Challenge Good	Albany Surf Craft Challenge Awesome!
Bremer Bay Development Carnival	Bremer Bay Development Carnival Didn't attend event	Bremer Bay Development Carnival Poor	Bremer Bay Development Carnival Neutral	Bremer Bay Development Carnival Good	Bremer Bay Development Carnival Awesome!
Budget Beach Run	Budget Beach Run Didn't attend event	Budget Beach Run Poor	Budget Beach Run Neutral	Budget Beach Run Good	Budget Beach Run Awesome!
Budget Cup	Budget Cup Didn't attend event	Budget Cup Poor	Budget Cup Neutral	Budget Cup Good	Budget Cup Awesome!
Christmas Pageant	Christmas Pageant Didn't attend event	Christmas Pageant Poor	Christmas Pageant Neutral	Christmas Pageant Good	Christmas Pageant Awesome!
Christmas Party	Christmas Party Didn't attend event	Christmas Party Poor	Christmas Party Neutral	Christmas Party Good	Christmas Party Awesome!
Club Champs - Nippers	Club Champs - Nippers Didn't attend event	Club Champs - Nippers Poor	Club Champs - Nippers Neutral	Club Champs - Nippers Good	Club Champs - Nippers Awesome!
Club Champs - Youth/Senior	Club Champs - Youth/Senior Didn't attend event	Club Champs - Youth/Senior Poor	Club Champs - Youth/Senior Neutral	Club Champs - Youth/Senior Good	Club Champs - Youth/Senior Awesome!
Club Swim - weekly	Club Swim - weekly Didn't attend event	Club Swim - weekly Poor	Club Swim - weekly Neutral	Club Swim - weekly Good	Club Swim - weekly Awesome!
Country Carnival - Bunbury	Country Carnival - Bunbury Didn't attend event	Country Carnival - Bunbury Poor	Country Carnival - Bunbury Neutral	Country Carnival - Bunbury Good	Country Carnival - Bunbury Awesome!
New Year's Eve Swim	New Year's Eve Swim Didn't attend event	New Year's Eve Swim Poor	New Year's Eve Swim Neutral	New Year's Eve Swim Good	New Year's Eve Swim Awesome!
Nipper Wind Up	Nipper Wind Up Didn't attend event	Nipper Wind Up Poor	Nipper Wind Up Neutral	Nipper Wind Up Good	Nipper Wind Up Awesome!
Patrol Sundowner	Patrol Sundowner Didn't attend event	Patrol Sundowner Poor	Patrol Sundowner Neutral	Patrol Sundowner Good	Patrol Sundowner Awesome!
Season Opener/Launch	Season Opener/Launch Didn't attend event	Season Opener/Launch Poor	Season Opener/Launch Neutral	Season Opener/Launch Good	Season Opener/Launch Awesome!
Smith Thornton Swim	Smith Thornton Swim Didn't attend event	Smith Thornton Swim Poor	Smith Thornton Swim Neutral	Smith Thornton Swim Good	Smith Thornton Swim Awesome!
Sponsor's Sundowner	Sponsor's Sundowner Didn't attend event	Sponsor's Sundowner Poor	Sponsor's Sundowner Neutral	Sponsor's Sundowner Good	Sponsor's Sundowner Awesome!
State Champs - Countries	State Champs - Countries Didn't attend event	State Champs - Countries Poor	State Champs - Countries Neutral	State Champs - Countries Good	State Champs - Countries Awesome!
State Champs - Masters	State Champs - Masters Didn't attend event	State Champs - Masters Poor	State Champs - Masters Neutral	State Champs - Masters Good	State Champs - Masters Awesome!
State Champs - Nippers	State Champs - Nippers Didn't attend event	State Champs - Nippers Poor	State Champs - Nippers Neutral	State Champs - Nippers Good	State Champs - Nippers Awesome!
State Champs - Youth/Seniors	State Champs - Youth/Seniors Didn't attend event	State Champs - Youth/Seniors Poor	State Champs - Youth/Seniors Neutral	State Champs - Youth/Seniors Good	State Champs - Youth/Seniors Awesome!
Youth/Seniors Annual Dinner/Wind Up	Youth/Seniors Annual Dinner/Wind Up Didn't attend event	Youth/Seniors Annual Dinner/Wind Up Poor	Youth/Seniors Annual Dinner/Wind Up Neutral	Youth/Seniors Annual Dinner/Wind Up Good	Youth/Seniors Annual Dinner/Wind Up Awesome!

Your feedback is valuable, tell us more. How can we improve these?

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* 20. SURF SPORTS: NIPPERS
How do you rate your WOODSIDE NIPPER program experience this season?

Was not involved in Nippers

Very Poor

Poor

Neutral

Good

Excellent

Was not involved in Nippers

Very Poor

Poor

Neutral

Good

Excellent

Additional comments - highlights, suggestions for improvements:

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* 21. SURF SPORTS: NIPPERS
Our Age Group Managers have used a combination of different apps throughout the season to communicate directly with their respective age groups. Do you have preferred apps or methods of communication for key nippers information?

Heja

Messenger

Team App

Other (please specify)

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* 22. SURF SPORTS: YOUTH
How do you rate our YOUTH program this season?

Was not involved in Youth

Very Poor

Poor

Neutral

Good

Excellent

Was not involved in Youth

Very Poor

Poor

Neutral

Good

Excellent

Additional comments - highlights, lowlights, suggestions for improvements:

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* 23. SURF SPORTS: SENIORS/MASTERS
How do you rate our SENIORS/MASTERS program this season?

Was not involved in Seniors/Masters

Very Poor

Poor

Neutral

Good

Excellent

Was not involved in Seniors/Masters

Very Poor

Poor

Neutral

Good

Excellent

Additional comments - highlights, lowlights, suggestions for improvements:

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* 24. GENERAL:
We need HELP in running ALL areas of the club. If we all take on smaller roles we can work together as an awesome team.

Are there any roles or parts of the club that you would like to BE INVOLVED in next season? Please tick all that apply.

If you wish for your survey feedback to remain anonymous but still want to list your interest in helping next season, just email Perdie at memberservices@albanysurfclub.com.au

General Club Volunteer

Board of Directors

Education: Assessing

Education: Training

Events/House: Social Events

Events: Albany Harbour Swim

Events: Albany Surf Craft Challenge

Events: Christmas Celebrations/Pageant

Events: General volunteer

Events: January Country Carnival & Country Champs in ALBANY

Events: New Year's Eve Swim

House: Bar Manager/Volunteers

House: Club maintenance

House: Kiosk - serving in the kiosk, sausage sizzles

Lifesaving: Craft - IRBs or Jet skis

Lifesaving: First Aid Officer

Lifesaving: Patrol Captain

Lifesaving: Patrol Officer - coordinating rosters etc

Lifesaving: Radio Officer

Lifesaving: Water Safety Coordinator

Lifesaving: Water Safety volunteer - Nippers, events

Member Services: Awards & Honours/Member & Volunteer Recognition

Member Services: Club Chaplain

Member Services: Communication & Social Media

Member Services: Merchandise Team

Member Services: Photography

Member Services: Registrations, Member Screening or Member Protection

Nippers: AGM or Assistant AGM

Nippers: Coaching

Nippers: Coordinator roles - Overall Program, Sundays or Tuesday trainings

Nippers: General volunteer/Parent helper

Nippers: Points Recorder

Surf Sports: Captain - beach, ski, board, swim, surf boat

Surf Sports: Club Swim Coordinator

Surf Sports: Coaching

Surf Sports: Comp Team Managers

Surf Sports: Competition Officer

Surf Sports: Officiating

Surf Sports: Seniors Coordinator

Surf Sports: Youth Coordinator

Team Leader: Education

Team Leader: Events

Team Leader: House

Team Leader: Lifesaving

Team Leader: Member Services

Team Leader: Surf Sports

Comments (please specify)

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* 25. GENERAL:
What do you LIKE MOST about Albany Surf Life Saving Club?

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* 26. GENERAL:
What do you LIKE LEAST about Albany Surf Life Saving Club?

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* 27. FINAL SAY: Do you have any further comments or feedback to share with us?

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* 28. THANKS for sharing your feedback and thoughts about our Club!!

Please leave your contact details below if you would like to be entered into the draw to WIN a $150 voucher.

If you have anything further to add please email Perdie via memberservices@albanysurfclub.com.au

All survey responses/feedback will remain confidential.

Name

Email Address

Phone Number

Albany SLSC Members Survey 2024-25

Club Members Survey 2024-25

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* 1. MEMBER SERVICES: Please tell us what MEMBERSHIP CATEGORY you are:

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* 2. MEMBER SERVICES:How long have you been involved with Albany SLSC?

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* 3. MEMBER SERVICES:How would you rate your overall experience with the club this season?

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* 4. MEMBER SERVICES: What aspects of the club do you ENJOY most? Please tick all that apply.

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* 5. MEMBER SERVICES: To keep you informed throughout the season, the club COMMUNICATES through:- The Club website www.albanysurfclub.com.au- A weekly eNewsletter: The Rip- Social Media (Facebook & Instagram) - Emails & SMS- AppsHow effective was the Club's communication with members this season?

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* 6. MEMBER SERVICES:Which communication channels do you prefer to use? Please tick all that apply.

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* 7. MEMBER SERVICES: Last season we introduced new items to our CLUB MERCHANDISE range based on member feedback. Please tell us what you think about our current range:

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* 8. MEMBER SERVICES: What changes, if any, would you like to see made to our current MERCHANDISE RANGE? Items added? Items removed? Designs?

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* 11. EDUCATION:Are you aware of the various Surf Life Saving Australia (SLSA) EDUCATION COURSES and qualifications that are available to you as part of/included in your club membership category?

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* 12. EDUCATION: What drives and MOTIVATES YOU to get your surf lifesaving QUALIFICATIONS/AWARDS annually? Why do you do it?

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* 13. LIFESAVING:SAVING LIVES, developing our people and community is our club vision. Our LIFESAVING operations include patrols, water safety, first aid, IRBs, jet skis and emergency response. How do you rate your experience with our LIFESAVING Team this season?

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* 14. LIFESAVING: What statement best describes your position with regards to our LIFESAVING and PATROL operations? Please tick all that apply?

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* 15. EDUCATION & LIFESAVING:If YOU HAVE a SLSA qualification/award and you DO NOT SUPPORT or participate in our water safety and patrol operations, what are the main reasons you are unable to?

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* 16. LIFESAVING: If you ARE a PATROLLING MEMBER or looking to become a patrolling member, how would you prefer to be rostered in the 2025/26 season?

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* 17. LIFESAVING:Do you have any feedback to share regarding our LIFESAVING operations - Patrols, water safety, IRBs, jet skis, first aid?

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* 18. HOUSE & EVENTS:Our building redevelopment is complete and we are VERY EXCITED! Now, we NEED some direction from YOU on what EVENTS and SOCIAL ACTIVITIES you would like to see at, or coordinated by, the club?

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* 19. EVENTS: GENERAL We have a busy season calendar with club and community based EVENTS and ACTIVITIES. How do you rate these events for this season?

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* 20. SURF SPORTS: NIPPERSHow do you rate your WOODSIDE NIPPER program experience this season?

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* 21. SURF SPORTS: NIPPERSOur Age Group Managers have used a combination of different apps throughout the season to communicate directly with their respective age groups. Do you have preferred apps or methods of communication for key nippers information?

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* 22. SURF SPORTS: YOUTHHow do you rate our YOUTH program this season?

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* 23. SURF SPORTS: SENIORS/MASTERSHow do you rate our SENIORS/MASTERS program this season?

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* 25. GENERAL:What do you LIKE MOST about Albany Surf Life Saving Club?

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* 26. GENERAL:What do you LIKE LEAST about Albany Surf Life Saving Club?

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* 27. FINAL SAY: Do you have any further comments or feedback to share with us?

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* 1. MEMBER SERVICES:
Please tell us what MEMBERSHIP CATEGORY you are:

* 2. MEMBER SERVICES:
How long have you been involved with Albany SLSC?

* 3. MEMBER SERVICES:
How would you rate your overall experience with the club this season?

* 6. MEMBER SERVICES:
Which communication channels do you prefer to use? Please tick all that apply.

* 7. MEMBER SERVICES:
Last season we introduced new items to our CLUB MERCHANDISE range based on member feedback. Please tell us what you think about our current range:

* 8. MEMBER SERVICES:
What changes, if any, would you like to see made to our current MERCHANDISE RANGE? Items added? Items removed? Designs?

* 11. EDUCATION:
Are you aware of the various Surf Life Saving Australia (SLSA) EDUCATION COURSES and qualifications that are available to you as part of/included in your club membership category?

* 13. LIFESAVING:
SAVING LIVES, developing our people and community is our club vision. Our LIFESAVING operations include patrols, water safety, first aid, IRBs, jet skis and emergency response.

How do you rate your experience with our LIFESAVING Team this season?

* 14. LIFESAVING:
What statement best describes your position with regards to our LIFESAVING and PATROL operations? Please tick all that apply?

* 15. EDUCATION & LIFESAVING:
If YOU HAVE a SLSA qualification/award and you DO NOT SUPPORT or participate in our water safety and patrol operations, what are the main reasons you are unable to?

* 16. LIFESAVING:
If you ARE a PATROLLING MEMBER or looking to become a patrolling member, how would you prefer to be rostered in the 2025/26 season?

* 17. LIFESAVING:
Do you have any feedback to share regarding our LIFESAVING operations - Patrols, water safety, IRBs, jet skis, first aid?

* 18. HOUSE & EVENTS:
Our building redevelopment is complete and we are VERY EXCITED!

Now, we NEED some direction from YOU on what EVENTS and SOCIAL ACTIVITIES you would like to see at, or coordinated by, the club?

* 19. EVENTS: GENERAL
We have a busy season calendar with club and community based EVENTS and ACTIVITIES. How do you rate these events for this season?

* 20. SURF SPORTS: NIPPERS
How do you rate your WOODSIDE NIPPER program experience this season?

* 21. SURF SPORTS: NIPPERS
Our Age Group Managers have used a combination of different apps throughout the season to communicate directly with their respective age groups. Do you have preferred apps or methods of communication for key nippers information?

* 22. SURF SPORTS: YOUTH
How do you rate our YOUTH program this season?

* 23. SURF SPORTS: SENIORS/MASTERS
How do you rate our SENIORS/MASTERS program this season?

* 25. GENERAL:
What do you LIKE MOST about Albany Surf Life Saving Club?

* 26. GENERAL:
What do you LIKE LEAST about Albany Surf Life Saving Club?