Airline Accessibility Survey Question Title * 1. Which airline do you typically travel with? Alaska American Airlines Delta JetBlue Airlines Southwest Airlines United Airlines US Airways Other (please specify) Question Title * 2. In your experience, which airline best meets your access needs? Alaska American Airlines Delta JetBlue Airlines Southwest Airlines United Airlines US Airways Other (please specify) Question Title * 3. When TSA agents take you aside to pat you down they are usually: Thoroughly professional Satisfactory Poorly Prepared Distracted Insensitive Other (please specify) Question Title * 4. Your disability requires: Use of an aisle chair to get to your seat Helpers to carry you to your seat No help in getting to your seat Use of oxygen or a portable vent when flying Other (please specify) Question Title * 5. When you arrive at the gate and transfer from your chair, the agents in charge of your chair usually: Listen respectfully as you tell them about your chair’s features Are distracted and not attentive to your instructions Start taking your chair apart before you can tell them how to handle it Other (please specify) Question Title * 6. When requesting a seat assignment, you usually: Request the bulkhead Request a window seat so fellow passengers do not climb over you during the flight Request an aisle seat because it’s the easiest to transfer into Other (please specify) Question Title * 7. When you get on the plane, you usually find: Your assigned seat is better than the one you requested Your assigned seat is the one you requested Your assigned seat is worse than the one you requested Other (please specify) Question Title * 8. When you use an aisle chair to get to your assigned seat, the aisle chair itself is usually: Comfortable, safe, efficient Safe but uncomfortable Uncomfortable and unsafe In need of repair Other (please specify) Question Title * 9. The employees who help you when you use the aisle chair are usually: Courteous and knowledgeable Eager to help but uninformed Bored and unfriendly Poorly trained and clueless Other (please specify) Question Title * 10. When you arrive at your destination, usually: You don’t have to wait very long until you’re deplaned. You have to wait more than 15 minutes until you’re deplaned You have to wait more than 30 minutes until you’re deplaned Other (please specify) Question Title * 11. When you deplane: Your chair is waiting for you at the gate, in perfect condition Your chair is waiting for you, but some assembly may be required Your chair is waiting for you and it’s inoperable Your chair is not waiting for you and you need a loaner Someone else’s chair is waiting for you Other (please specify) Question Title * 12. Your age is: 18-25 26-35 36-45 46-55 56-65 Over 65 Question Title * 13. Your disability is: Paraplegia Quadriplegia Multiple Sclerosis Post-Polio Cerebral Palsy Muscular Dystrophy Spina Bifida Other (please specify) Question Title * 14. Your gender is: Female Male Question Title * 15. What else would you like us to know about your flying experiences? Question Title * 16. Please tell us your name and email if you’re willing to be contacted for this story. Done