Purpose
This survey is designed to evaluate student satisfaction with services provided by their education agents. This survey will help ALTEC College identify areas of improvement in its relationship with the education agents.

Confidentiality
This survey is completely confidential and no information about the participants will be disclosed to any third party. The survey can be completed anonymously. However, participants may write their name and student ID if they wish to do so. The information gathered in this survey will only be for internal use of ALTEC College.

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* 1. Todays Date

Date

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* 2. Student Details (Optional)

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* 3. Agent or Agency Name

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* 4. Which of the following information about ALTEC College and the courses were provided to you by the agent prior to your enrolment?

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* 5. Did you find the information provided by the agent prior to your enrolment as sufficient and helpful in making decision about your course?

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* 6. Was there any information regarding course or institute provided to you by the agent prior to your enrolment which you found to be INCORRECT or INCOMPLETE after you joined the institute?

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* 7. Have you made any personal complaints about your dealings with the agent in the past six months?

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* 8. How would you rate your overall satisfaction level with your agent?

Extremely Unsatisfied Extremely Satisfied
i We adjusted the number you entered based on the slider’s scale.

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* 9. Would you recommend your agent to someone else?

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* 10. In your opinion, is there anything your agent COULD HAVE assisted you further with your application at ALTEC College?

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