Landlord's Self-Help Centre
2019 Access Survey - For Agencies and Community Organizations

Landlord's Self-Help Centre gathers feedback throughout the year to evaluate the experience of community partners and colleagues when accessing LSHC services. The information we collect is confidential.

Thank you for your feedback!

Question Title

* 1. Why did your organization contact Landlord's Self-Help Centre?

To make a client referral or on behalf of a client

To request printed material

To request a speaker for an outreach event

To discuss a partnering or collaboration opportunity

To learn more about LSHC services

Other (please specify)

Question Title

* 2. What was your organization's the first point of contact with Landlord's Self-Help Centre?

Telephone/voicemail

LSHC Website

Fax

Mail

Facebook

Twitter

Other

Other (please specify)

Question Title

* 3. How satisfied was your organization with the access to LSHC services?

Very Satisified

Satisfied

neutral

Dissatisfied

Very Dissatisfied

Very Satisified

Satisfied

neutral

Dissatisfied

Very Dissatisfied

Question Title

* 4. Did your organization encounter any barrier to accessing LSHC?

Yes

Question Title

* 5. If a barrier was encountered, what was it?

Difficult to reach by phone

Hours of operation restrict access

Language barrier - interpreter not available/accessible

Location is inconvenient or difficult to access

Other (please specify)

Question Title

* 6. Do you have any suggestion to improve access?

Question Title

* 7. Name of organization:

Thank you!