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3.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
terror
annoyance
distraction
anger
anticipation
admiration
acceptance
fear
interest
pensiveness
disgust
serenity
loathing
sadness
joy
vigilance
apprehension
frustration
amazement
ecstasy
boredom
surprise
rage
trust
overwhelmed
grief
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.