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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
boredom
joy
anticipation
fear
loathing
annoyance
grief
sadness
pensiveness
acceptance
apprehension
distraction
rage
serenity
anger
ecstasy
vigilance
frustration
trust
amazement
interest
disgust
overwhelmed
terror
admiration
surprise
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.