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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
terror
admiration
anger
interest
sadness
frustration
grief
disgust
amazement
rage
surprise
pensiveness
fear
vigilance
trust
joy
acceptance
annoyance
anticipation
apprehension
ecstasy
serenity
overwhelmed
loathing
boredom
distraction
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
