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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
vigilance
amazement
annoyance
boredom
ecstasy
interest
rage
pensiveness
apprehension
acceptance
frustration
anticipation
anger
trust
distraction
terror
sadness
joy
serenity
grief
loathing
surprise
disgust
fear
admiration
overwhelmed
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.