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3.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
boredom
overwhelmed
sadness
terror
vigilance
trust
rage
disgust
frustration
annoyance
grief
joy
acceptance
apprehension
pensiveness
loathing
fear
distraction
anticipation
ecstasy
interest
anger
surprise
serenity
admiration
amazement
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
