1. Thank you for helping us improve! Question Title * 1. What product were you looking at on Zazzle? Question Title * 2. Did you customize or design any element of your product? Yes No Question Title * 3. If yes, how satisfied were you with the customization experience? 1 - Not satisfied at all 2 3 4 5 6 7 8 9 10 - Completely satisfied Choose one: Choose one: 1 - Not satisfied at all Choose one: 2 Choose one: 3 Choose one: 4 Choose one: 5 Choose one: 6 Choose one: 7 Choose one: 8 Choose one: 9 Choose one: 10 - Completely satisfied Additional feedback about product customization experience (optional): Question Title * 4. What is the main reason you did not complete your order on Zazzle? Question Title * 5. Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply) acceptance pensiveness distraction grief joy rage anger serenity ecstasy sadness apprehension boredom vigilance fear frustration interest surprise anticipation terror admiration trust loathing disgust annoyance overwhelmed amazement Other (please specify) Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page. Done
