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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
grief
joy
disgust
apprehension
terror
serenity
amazement
overwhelmed
acceptance
ecstasy
annoyance
boredom
fear
interest
sadness
anger
loathing
rage
frustration
trust
distraction
admiration
vigilance
surprise
anticipation
pensiveness
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
