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4.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
sadness
annoyance
boredom
amazement
grief
loathing
anticipation
frustration
anger
admiration
surprise
disgust
interest
vigilance
terror
overwhelmed
acceptance
pensiveness
ecstasy
rage
serenity
trust
apprehension
joy
distraction
fear
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
