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7.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
loathing
boredom
disgust
vigilance
apprehension
amazement
serenity
interest
joy
distraction
frustration
annoyance
surprise
anticipation
anger
sadness
rage
ecstasy
trust
overwhelmed
terror
admiration
fear
grief
pensiveness
acceptance
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.