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11.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
loathing
sadness
anticipation
rage
grief
annoyance
acceptance
trust
serenity
apprehension
terror
amazement
boredom
admiration
joy
vigilance
anger
fear
distraction
pensiveness
surprise
overwhelmed
disgust
ecstasy
frustration
interest
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
