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1.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
fear
apprehension
overwhelmed
grief
anticipation
loathing
amazement
vigilance
disgust
pensiveness
ecstasy
surprise
sadness
interest
annoyance
trust
rage
acceptance
serenity
admiration
terror
distraction
boredom
anger
frustration
joy
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
