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AAGI Customer Survey
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1.
Reference Number:
(Required.)
2.
Please provide the following:
Name
Email Address
Phone Number (Optional)
*
3.
Did you have to contact AAGI for any reason?
(Required.)
Yes
No
*
4.
Did AAGI meet your claims expectations?
(Required.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
*
5.
How satisfied were you with your overall claims experience?
(Required.)
Highly Dissatisfied
Dissatisfied
Neutral
Satisfied
Highly Satisfied
Highly Dissatisfied
Dissatisfied
Neutral
Satisfied
Highly Satisfied
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6.
What is your confidence with AAGI for future claims?
(Required.)
Highly dis-confident
Dis-confident
Neutral
Confident
Highly Confident
Highly dis-confident
Dis-confident
Neutral
Confident
Highly Confident
*
7.
How was your experience with the dealership/repair facility?
(Required.)
Highly Dissatisfied
Dissatisfied
Neutral
Satisfied
Highly Satisfied
Highly Dissatisfied
Dissatisfied
Neutral
Satisfied
Highly Satisfied
*
8.
What repairs did you have done?
(Required.)
*
9.
What can AAGI do to better serve our contract holders?
(Required.)
*
10.
Are we able to use your feedback for marketing and research purposes?
(Required.)
Yes
No
Current Progress,
0 of 10 answered