Yolo County Library Zip Books

Customer Satisfaction Survey

Question Title

* 1. How easy was it to understand the request process?

Very easy

Easy

Moderate

Difficult

Question Title

* 2. How many days did it take the book to arrive at your home?

1-3

4-6

7-9

10 or over

Question Title

* 3. How likely are you to use Zip Books again?

Very

Likely

Somewhat

Not likely

Question Title

* 4. How would you rate the overall experience?

Excellent

Good

Fair

Poor

Question Title

* 5. How far is your home from your library (in miles)?

1-5

6-10

Over 10

Over 20

Question Title

* 6. Do you have any other comments, questions, or concerns?