Yolo County Library Zip Books Customer Satisfaction Survey Question Title * 1. How easy was it to understand the request process? Very easy Easy Moderate Difficult OK Question Title * 2. How many days did it take the book to arrive at your home? 1-3 4-6 7-9 10 or over OK Question Title * 3. How likely are you to use Zip Books again? Very Likely Somewhat Not likely OK Question Title * 4. How would you rate the overall experience? Excellent Good Fair Poor OK Question Title * 5. How far is your home from your library (in miles)? 1-5 6-10 Over 10 Over 20 OK Question Title * 6. Do you have any other comments, questions, or concerns? OK DONE