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* 3. How would you rate each of the following library services?

  Excellent Good Poor Don't know/Not applicable
Customer Service
Collection (Books, DVDs, etc.)
Programs offered
Online services (website, catalog, etc.)
Computers, Printers and Internet Access
Hours of Operation

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* 4. How important is each of the following library services to you?

  Very important Somewhat important Not important
Borrowing materials (books, DVDs, magazines, etc.)
Reference (research assistance from librarian)
Programs
Computers and printers
Inter-library loan (borrowing items from other libraries)
Copying/Scanning
Newspapers
Overall, how important is the library to you and your family?

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* 5. What do you value most about the library?

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* 6. How could the library or its services be improved?

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* 7. Do you have any suggestions of materials to be purchased?

Thank you for taking the time to complete this survey! If you have any questions or comments about this survey or about the library, please contact us at astull@newhall.lib.ia.us

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