Route 10 Rivers Avenue Rider Survey

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* 1. Do you use CARTA as your primary mode of transportation? (Yes/No)

Yes

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* 2. How often do you ride CARTA? (Check one)

Almost daily

A few times a week

A few times a month

Occasionally/Seasonally

Rarely or when no other option exists

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* 3. How did you pay for your fare today? (Check one)

Cash

Mobile App

Paper Pass

Student (Free)

Tel-A- Ride

Other (please specify)

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* 4. Where did you board the bus? ex. Stop # 47 Rivers Ave/ Cosgrove Ave

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* 5. How did you get to and from the bus stop? Check all apply

Walk

Drive

Bike

Dropped off

Other (please specify)

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* 6. Did or does your trip include a transfer to another route?

Yes

If yes, which other routes are on your trip?

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* 7. If you do transfer, how long do you anticipate having to wait before the next bus?

Less than 5 minutes

5-15 minutes

15-30 minutes

30-60 minutes

Over an hour

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* 8. Where did or where will you exit the bus? ex. Stop # 231 Rivers Ave/ Mall Dr

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* 9. How would you rate the quality of the Rt. 10?

Very Poor

Poor

Fair

Good

Very Good

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* 10. I would ride transit more if…. (Check all that apply):

The trip was faster

The bus was more reliable

Fares were lower

The service was easier to understand

The bus started earlier or ended later

The bus went more places I wanted to go

Other (please specify)

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* 11. For what purpose do you typically ride the bus? (Check all that apply)

School (yourself or with your child)

Work

Grocery Shopping

Non-grocery errands Visiting family or friends

Healthcare visit/medical appointment

Leisure Destination (park, beach, movie, restaurant, etc.)

Other (please specify)

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* 12. Do you use the transit app to plan your trip or receive updates? (Choose one)

Yes

If no, how do you receive your updates?

Route 10 Rivers Avenue Rider Survey

Question Title

* 1. Do you use CARTA as your primary mode of transportation? (Yes/No)

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* 2. How often do you ride CARTA? (Check one)

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* 3. How did you pay for your fare today? (Check one)

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* 4. Where did you board the bus? ex. Stop # 47 Rivers Ave/ Cosgrove Ave

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* 5. How did you get to and from the bus stop? Check all apply

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* 6. Did or does your trip include a transfer to another route?

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* 7. If you do transfer, how long do you anticipate having to wait before the next bus?

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* 8. Where did or where will you exit the bus? ex. Stop # 231 Rivers Ave/ Mall Dr

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* 9. How would you rate the quality of the Rt. 10?

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* 10. I would ride transit more if…. (Check all that apply):

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* 11. For what purpose do you typically ride the bus? (Check all that apply)

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* 12. Do you use the transit app to plan your trip or receive updates? (Choose one)

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* 13. What improvements can we make to the Rt. 10?