PSD2 Readiness, Authentication Protocols and EMV 3DS for Retail Retailer PSD2 and EMV 3-D Secure Adoption Plans (1 of 2) 33% of survey complete. Question Title * On a scale of 1-5 (1 being low importance, 5 being high importance), what are the most important factors in your online checkout experience? 1 2 3 4 5 Speed Speed 1 Speed 2 Speed 3 Speed 4 Speed 5 Security Security 1 Security 2 Security 3 Security 4 Security 5 Regulatory compliance Regulatory compliance 1 Regulatory compliance 2 Regulatory compliance 3 Regulatory compliance 4 Regulatory compliance 5 Range of payment options (credit, debit, Apple Pay, etc.) Range of payment options (credit, debit, Apple Pay, etc.) 1 Range of payment options (credit, debit, Apple Pay, etc.) 2 Range of payment options (credit, debit, Apple Pay, etc.) 3 Range of payment options (credit, debit, Apple Pay, etc.) 4 Range of payment options (credit, debit, Apple Pay, etc.) 5 User experience User experience 1 User experience 2 User experience 3 User experience 4 User experience 5 Minimizing transaction fees Minimizing transaction fees 1 Minimizing transaction fees 2 Minimizing transaction fees 3 Minimizing transaction fees 4 Minimizing transaction fees 5 Question Title * On a scale of 1-5 (1 being low level of familiarity, 5 being high level of familiarity), how familiar are you with: 1 2 3 4 5 Europe’s PSD2 regulation, specifically the RTS for SCA Europe’s PSD2 regulation, specifically the RTS for SCA 1 Europe’s PSD2 regulation, specifically the RTS for SCA 2 Europe’s PSD2 regulation, specifically the RTS for SCA 3 Europe’s PSD2 regulation, specifically the RTS for SCA 4 Europe’s PSD2 regulation, specifically the RTS for SCA 5 EMV 3-D Secure EMV 3-D Secure 1 EMV 3-D Secure 2 EMV 3-D Secure 3 EMV 3-D Secure 4 EMV 3-D Secure 5 Question Title * On a scale of 1-5 (1 being low priority, 5 being high priority), rate the following reasons for deploying EMV 3-D Secure relative to your business strategy: 1 2 3 4 5 Customer Expectations Customer Expectations 1 Customer Expectations 2 Customer Expectations 3 Customer Expectations 4 Customer Expectations 5 Security / Fraud Reduction Security / Fraud Reduction 1 Security / Fraud Reduction 2 Security / Fraud Reduction 3 Security / Fraud Reduction 4 Security / Fraud Reduction 5 Regulatory Compliance (such as PSD2) Regulatory Compliance (such as PSD2) 1 Regulatory Compliance (such as PSD2) 2 Regulatory Compliance (such as PSD2) 3 Regulatory Compliance (such as PSD2) 4 Regulatory Compliance (such as PSD2) 5 Competitive Pressures Competitive Pressures 1 Competitive Pressures 2 Competitive Pressures 3 Competitive Pressures 4 Competitive Pressures 5 Question Title * What are your plans to deploy EMV 3-D Secure as part of your payment security strategy? Already deployed Plan to deploy during 2019 H1 Plan to deploy during 2019 H2 Plan to deploy in 2020 H1 No current plans to deploy Next