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1. Which of the below is not a phase/stage for becoming a passionate advocate? (Required.)

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2. What is one type of assessment that is useful in evaluating in-house job candidates? (Required.)

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3. When it comes to maintaining a strong organizational culture, ______________ and ____________ are key. (Required.)

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4. What is the minimum frequency that stay interviews should be conducted? (Required.)

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5. The three most essential components for an incentive or reward program are: meaning to the staff or team; hinged to a measurable action; cannot come at the expense of others or build resentment. (Required.)

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6. Which term below is not one of the four “un” words to use before any termination? (Required.)

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