Copy of First Bank Customer Feedback Products and Services By completing this short survey, you will help us better understand if our current products and services meet the needs of our customers and what additional capabilities are desired. OK Question Title * 1. Would you be interested in a feature that allows you to turn your debit/credit card on/off, in the event of potential fraud? Very Interested Somewhat Interested Not Interested OK Question Title * 2. If you had the option to open an account online, would you feel comfortable taking advantage of this service? Yes No OK Question Title * 3. How often would you use Personal Financial Management if available through online banking? Often Occasionally Never OK Question Title * 4. Would you like to instantly know if you qualify for a mortgage loan or do you prefer a personal phone call or face-to-face meeting to go through the process? Instant Phone Call/Face-to-Face OK DONE