Blue Lake Casino & Hotel Online Comment Card

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* 1. How would you rate our casino?

	Excellent	Good	Fair	Poor	N/A
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Fair	Cleanliness Poor	Cleanliness N/A
Design	Design Excellent	Design Good	Design Fair	Design Poor	Design N/A
Parking	Parking Excellent	Parking Good	Parking Fair	Parking Poor	Parking N/A
Slot Selection	Slot Selection Excellent	Slot Selection Good	Slot Selection Fair	Slot Selection Poor	Slot Selection N/A
Table Game Selection	Table Game Selection Excellent	Table Game Selection Good	Table Game Selection Fair	Table Game Selection Poor	Table Game Selection N/A
Air Quality	Air Quality Excellent	Air Quality Good	Air Quality Fair	Air Quality Poor	Air Quality N/A
Your Overall Experience	Your Overall Experience Excellent	Your Overall Experience Good	Your Overall Experience Fair	Your Overall Experience Poor	Your Overall Experience N/A

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* 2. How would you rate your hotel stay?

	Excellent	Good	Fair	Poor	N/A
Check in Process	Check in Process Excellent	Check in Process Good	Check in Process Fair	Check in Process Poor	Check in Process N/A
Room Design	Room Design Excellent	Room Design Good	Room Design Fair	Room Design Poor	Room Design N/A
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Fair	Cleanliness Poor	Cleanliness N/A
Room Service	Room Service Excellent	Room Service Good	Room Service Fair	Room Service Poor	Room Service N/A
Noise Level	Noise Level Excellent	Noise Level Good	Noise Level Fair	Noise Level Poor	Noise Level N/A
Quality of Rest	Quality of Rest Excellent	Quality of Rest Good	Quality of Rest Fair	Quality of Rest Poor	Quality of Rest N/A
Overall Hotel Experience	Overall Hotel Experience Excellent	Overall Hotel Experience Good	Overall Hotel Experience Fair	Overall Hotel Experience Poor	Overall Hotel Experience N/A

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* 3. What type of entertainment would you like to see?
(Concerts, Comedy, Shows, etc.)

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* 4. How would you rate our staff?
Please rate our team members in the following categories on a scale from 1-5 with 5 being excellent.

	Knowledge	Service	Friendliness	Appearance
Player's Club	Player's Club Knowledge menu	Player's Club Service menu	Player's Club Friendliness menu	Player's Club Appearance menu
Slots	Slots Knowledge menu	Slots Service menu	Slots Friendliness menu	Slots Appearance menu
Table Games	Table Games Knowledge menu	Table Games Service menu	Table Games Friendliness menu	Table Games Appearance menu
Food & Beverage	Food & Beverage Knowledge menu	Food & Beverage Service menu	Food & Beverage Friendliness menu	Food & Beverage Appearance menu
Hotel	Hotel Knowledge menu	Hotel Service menu	Hotel Friendliness menu	Hotel Appearance menu
Blue Lake Fuel & Fun	Blue Lake Fuel & Fun Knowledge menu	Blue Lake Fuel & Fun Service menu	Blue Lake Fuel & Fun Friendliness menu	Blue Lake Fuel & Fun Appearance menu
Security	Security Knowledge menu	Security Service menu	Security Friendliness menu	Security Appearance menu
Valet	Valet Knowledge menu	Valet Service menu	Valet Friendliness menu	Valet Appearance menu
Cashier's Cage	Cashier's Cage Knowledge menu	Cashier's Cage Service menu	Cashier's Cage Friendliness menu	Cashier's Cage Appearance menu

Question Title

* 5. How would you rate your dining experience?
Please rate your experience in the following categories on a scale from 1-5 with 5 being excellent.

	Food Quality	Menu Selection	Design	Cleanliness	Noise Level	Overall Experience
Alice's Steak & Sushi	Alice's Steak & Sushi Food Quality menu	Alice's Steak & Sushi Menu Selection menu	Alice's Steak & Sushi Design menu	Alice's Steak & Sushi Cleanliness menu	Alice's Steak & Sushi Noise Level menu	Alice's Steak & Sushi Overall Experience menu
Wave Lounge	Wave Lounge Food Quality menu	Wave Lounge Menu Selection menu	Wave Lounge Design menu	Wave Lounge Cleanliness menu	Wave Lounge Noise Level menu	Wave Lounge Overall Experience menu
Blue Lake Fuel & Fun	Blue Lake Fuel & Fun Food Quality menu	Blue Lake Fuel & Fun Menu Selection menu	Blue Lake Fuel & Fun Design menu	Blue Lake Fuel & Fun Cleanliness menu	Blue Lake Fuel & Fun Noise Level menu	Blue Lake Fuel & Fun Overall Experience menu

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* 6. How did you hear about us?

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* 7. If you could change one thing about our casino, what would it be?

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* 8. Do you think any members of our team deserve special recognition?

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* 9. Anything else you would like to mention?

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* 10. Date and Time you visited

Date

Date

Time

AM/PM

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* 11. Player's Club Number

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* 12. Contact Information

Name:

Address:

City/Town:

State:

ZIP:

Email Address:

Phone Number:

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100% of survey complete.