Family and Resident Survey

	Not important at all	Not very important	Neutral	Somewhat important	The most important
Ensuring our Center has adequate PPE	Ensuring our Center has adequate PPE Not important at all	Ensuring our Center has adequate PPE Not very important	Ensuring our Center has adequate PPE Neutral	Ensuring our Center has adequate PPE Somewhat important	Ensuring our Center has adequate PPE The most important
Ensuring our Center has a COVID-19 action plan in place	Ensuring our Center has a COVID-19 action plan in place Not important at all	Ensuring our Center has a COVID-19 action plan in place Not very important	Ensuring our Center has a COVID-19 action plan in place Neutral	Ensuring our Center has a COVID-19 action plan in place Somewhat important	Ensuring our Center has a COVID-19 action plan in place The most important
State monitoring / visits to our center	State monitoring / visits to our center Not important at all	State monitoring / visits to our center Not very important	State monitoring / visits to our center Neutral	State monitoring / visits to our center Somewhat important	State monitoring / visits to our center The most important
Ongoing recreation and social activities for residents	Ongoing recreation and social activities for residents Not important at all	Ongoing recreation and social activities for residents Not very important	Ongoing recreation and social activities for residents Neutral	Ongoing recreation and social activities for residents Somewhat important	Ongoing recreation and social activities for residents The most important
Residents should be trained on how they can protect themselves and others from contracting the virus	Residents should be trained on how they can protect themselves and others from contracting the virus Not important at all	Residents should be trained on how they can protect themselves and others from contracting the virus Not very important	Residents should be trained on how they can protect themselves and others from contracting the virus Neutral	Residents should be trained on how they can protect themselves and others from contracting the virus Somewhat important	Residents should be trained on how they can protect themselves and others from contracting the virus The most important
Regular testing available to residents	Regular testing available to residents Not important at all	Regular testing available to residents Not very important	Regular testing available to residents Neutral	Regular testing available to residents Somewhat important	Regular testing available to residents The most important
Antibody testing for residents	Antibody testing for residents Not important at all	Antibody testing for residents Not very important	Antibody testing for residents Neutral	Antibody testing for residents Somewhat important	Antibody testing for residents The most important
Greater support of nursing homes and residents from the state	Greater support of nursing homes and residents from the state Not important at all	Greater support of nursing homes and residents from the state Not very important	Greater support of nursing homes and residents from the state Neutral	Greater support of nursing homes and residents from the state Somewhat important	Greater support of nursing homes and residents from the state The most important
Increased funding of nursing homes and staff	Increased funding of nursing homes and staff Not important at all	Increased funding of nursing homes and staff Not very important	Increased funding of nursing homes and staff Neutral	Increased funding of nursing homes and staff Somewhat important	Increased funding of nursing homes and staff The most important

Not important at all

Not very important

Neutral

Somewhat important

The most important

Ensuring our Center has adequate PPE

Ensuring our Center has adequate PPE Not important at all

Ensuring our Center has adequate PPE Not very important

Ensuring our Center has adequate PPE Neutral

Ensuring our Center has adequate PPE Somewhat important

Ensuring our Center has adequate PPE The most important

Ensuring our Center has a COVID-19 action plan in place

Ensuring our Center has a COVID-19 action plan in place Not important at all

Ensuring our Center has a COVID-19 action plan in place Not very important

Ensuring our Center has a COVID-19 action plan in place Neutral

Ensuring our Center has a COVID-19 action plan in place Somewhat important

Ensuring our Center has a COVID-19 action plan in place The most important

State monitoring / visits to our center

State monitoring / visits to our center Not important at all

State monitoring / visits to our center Not very important

State monitoring / visits to our center Neutral

State monitoring / visits to our center Somewhat important

State monitoring / visits to our center The most important

Ongoing recreation and social activities for residents

Ongoing recreation and social activities for residents Not important at all

Ongoing recreation and social activities for residents Not very important

Ongoing recreation and social activities for residents Neutral

Ongoing recreation and social activities for residents Somewhat important

Ongoing recreation and social activities for residents The most important

Residents should be trained on how they can protect themselves and others from contracting the virus

Residents should be trained on how they can protect themselves and others from contracting the virus Not important at all

Residents should be trained on how they can protect themselves and others from contracting the virus Not very important

Residents should be trained on how they can protect themselves and others from contracting the virus Neutral

Residents should be trained on how they can protect themselves and others from contracting the virus Somewhat important

Residents should be trained on how they can protect themselves and others from contracting the virus The most important

Regular testing available to residents

Regular testing available to residents Not important at all

Regular testing available to residents Not very important

Regular testing available to residents Neutral

Regular testing available to residents Somewhat important

Regular testing available to residents The most important

Antibody testing for residents

Antibody testing for residents Not important at all

Antibody testing for residents Not very important

Antibody testing for residents Neutral

Antibody testing for residents Somewhat important

Antibody testing for residents The most important

Greater support of nursing homes and residents from the state

Greater support of nursing homes and residents from the state Not important at all

Greater support of nursing homes and residents from the state Not very important

Greater support of nursing homes and residents from the state Neutral

Greater support of nursing homes and residents from the state Somewhat important

Greater support of nursing homes and residents from the state The most important

Increased funding of nursing homes and staff

Increased funding of nursing homes and staff Not important at all

Increased funding of nursing homes and staff Not very important

Increased funding of nursing homes and staff Neutral

Increased funding of nursing homes and staff Somewhat important

Increased funding of nursing homes and staff The most important

	Not important at all	Not very important	Neutral	Somewhat important	The most important
Frequent communication with our Center	Frequent communication with our Center Not important at all	Frequent communication with our Center Not very important	Frequent communication with our Center Neutral	Frequent communication with our Center Somewhat important	Frequent communication with our Center The most important
Regular communication with your loved one	Regular communication with your loved one Not important at all	Regular communication with your loved one Not very important	Regular communication with your loved one Neutral	Regular communication with your loved one Somewhat important	Regular communication with your loved one The most important
Updates on changes to visitation policies	Updates on changes to visitation policies Not important at all	Updates on changes to visitation policies Not very important	Updates on changes to visitation policies Neutral	Updates on changes to visitation policies Somewhat important	Updates on changes to visitation policies The most important
Regular updates on COVID-19 impact on nursing homes from the state	Regular updates on COVID-19 impact on nursing homes from the state Not important at all	Regular updates on COVID-19 impact on nursing homes from the state Not very important	Regular updates on COVID-19 impact on nursing homes from the state Neutral	Regular updates on COVID-19 impact on nursing homes from the state Somewhat important	Regular updates on COVID-19 impact on nursing homes from the state The most important
Having one staff member serve as point-of-contact for family members	Having one staff member serve as point-of-contact for family members Not important at all	Having one staff member serve as point-of-contact for family members Not very important	Having one staff member serve as point-of-contact for family members Neutral	Having one staff member serve as point-of-contact for family members Somewhat important	Having one staff member serve as point-of-contact for family members The most important
Daily updates about spread of the virus in the building	Daily updates about spread of the virus in the building Not important at all	Daily updates about spread of the virus in the building Not very important	Daily updates about spread of the virus in the building Neutral	Daily updates about spread of the virus in the building Somewhat important	Daily updates about spread of the virus in the building The most important
Ability to FaceTime or Skype with my loved ones at my own leisure	Ability to FaceTime or Skype with my loved ones at my own leisure Not important at all	Ability to FaceTime or Skype with my loved ones at my own leisure Not very important	Ability to FaceTime or Skype with my loved ones at my own leisure Neutral	Ability to FaceTime or Skype with my loved ones at my own leisure Somewhat important	Ability to FaceTime or Skype with my loved ones at my own leisure The most important

Not important at all

Not very important

Neutral

Somewhat important

The most important

Frequent communication with our Center

Frequent communication with our Center Not important at all

Frequent communication with our Center Not very important

Frequent communication with our Center Neutral

Frequent communication with our Center Somewhat important

Frequent communication with our Center The most important

Regular communication with your loved one

Regular communication with your loved one Not important at all

Regular communication with your loved one Not very important

Regular communication with your loved one Neutral

Regular communication with your loved one Somewhat important

Regular communication with your loved one The most important

Updates on changes to visitation policies

Updates on changes to visitation policies Not important at all

Updates on changes to visitation policies Not very important

Updates on changes to visitation policies Neutral

Updates on changes to visitation policies Somewhat important

Updates on changes to visitation policies The most important

Regular updates on COVID-19 impact on nursing homes from the state

Regular updates on COVID-19 impact on nursing homes from the state Not important at all

Regular updates on COVID-19 impact on nursing homes from the state Not very important

Regular updates on COVID-19 impact on nursing homes from the state Neutral

Regular updates on COVID-19 impact on nursing homes from the state Somewhat important

Regular updates on COVID-19 impact on nursing homes from the state The most important

Having one staff member serve as point-of-contact for family members

Having one staff member serve as point-of-contact for family members Not important at all

Having one staff member serve as point-of-contact for family members Not very important

Having one staff member serve as point-of-contact for family members Neutral

Having one staff member serve as point-of-contact for family members Somewhat important

Having one staff member serve as point-of-contact for family members The most important

Daily updates about spread of the virus in the building

Daily updates about spread of the virus in the building Not important at all

Daily updates about spread of the virus in the building Not very important

Daily updates about spread of the virus in the building Neutral

Daily updates about spread of the virus in the building Somewhat important

Daily updates about spread of the virus in the building The most important

Ability to FaceTime or Skype with my loved ones at my own leisure

Ability to FaceTime or Skype with my loved ones at my own leisure Not important at all

Ability to FaceTime or Skype with my loved ones at my own leisure Not very important

Ability to FaceTime or Skype with my loved ones at my own leisure Neutral

Ability to FaceTime or Skype with my loved ones at my own leisure Somewhat important

Ability to FaceTime or Skype with my loved ones at my own leisure The most important

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* 4. How would you, a family member of a resident, prefer to receive updates from our team?

I'm a resident

Social media

E-Mails

Conference / Town Hall Calls

Individual call

Other (please specify)

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* 5. What do you most want to hear from our team about?

Recreation / activities taking place

Care plans

Updates on PPE supply

Number of COVID cases in our center

Visitation updates

Daily updates to family about status of a COVID-19 positive family member

Ways our Center is protecting residents from contracting COVID-19

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* 6. In your opinion, what was the number one cause for the spread at your center?

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* 7. What are your top three suggestions to reduce potential for a future outbreak/surge?

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* 8. For residents: Are you comfortable being tested on a weekly basis should another outbreak occur in your center or region?

Yes

Family and Resident Survey

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* 1. In what state is your Center located?

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* 2. How important are the following COVID-19 preparedness and response measures to you?

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* 3. Help us understand how to communicate the things most important to you by indicating how important the things below are to you.

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* 4. How would you, a family member of a resident, prefer to receive updates from our team?

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* 5. What do you most want to hear from our team about?

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* 6. In your opinion, what was the number one cause for the spread at your center?

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* 7. What are your top three suggestions to reduce potential for a future outbreak/surge?

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* 8. For residents: Are you comfortable being tested on a weekly basis should another outbreak occur in your center or region?

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* 9. Thank you for answering these questions. We want to hear from you, so add anything else you want us to know below.