* 1. Staff was helpful and courteous Strongly agree Agree Disagree Strongly disagree * 2. Staff was knowledgeable Strongly agree Agree Disagree Strongly disagree * 3. Resources on the website were useful and user friendly Strongly agree Agree Disagree Strongly disagree * 4. Application was processed in a timely manner Strongly agree Agree Disagree Strongly disagree * 5. Overall, how would you rate the service you received from our department? Excellent Good Fair Poor * 6. How might we serve you better in the future? * 7. Please select one of the following: General Contractor Sub Contractor Design Professional Owner * 8. Would you like to be contacted by someone from our department about your experience? Yes No If you checked yes, please provide your name and phone number Submit response