* 1. Staff was helpful and courteous

* 2. Staff was knowledgeable

* 3. Resources on the website were useful and user friendly

* 4. Application was processed in a timely manner

* 5. Overall, how would you rate the service you received from our department?

* 6. How might we serve you better in the future?

* 7. Please select one of the following:

* 8. Would you like to be contacted by someone from our department about your experience?