Customer Feedback Question Title * 1. Did you purchase or rent your textbooks? Rent Purchase Both Rent and Purchase OK Question Title * 2. Did your book arrive on time? Yes No OK Question Title * 3. Was your book in poor condition when you received it? Yes No OK Question Title * 4. Describe what made your experience with Textbook solutions poor OK Question Title * 5. Did you contact us about your situation? Yes No OK Question Title * 6. Was our customer service helpful at resolving your issue? Yes No Other (please specify) OK Question Title * 7. How likely are you to shop again to Textbook Solutions? Very Likely Likely Unsure Unlikely Very Unlikely Response Response Very Likely Response Likely Response Unsure Response Unlikely Response Very Unlikely OK Question Title * 8. If you received a discount, could it change how likely you are to shop again at Textbook Solutions? Yes No OK Question Title * 9. What email did you use to place your order? OK SUBMIT FEEDBACK