The Gender Centre Website Survey

We’re Updating Our Website and We Need Your Help!

Here at The Gender Centre, we're updating our website, and we want to hear your thoughts and feedback. We really appreciate our community, and we value your opinion, especially when it comes to the information you need and seek. Thank you for taking this survey to help us make the best website for you!

1.How did you find The Gender Centre website?

I looked up transgender services online

It was shown to me by a doctor or healthcare provider

It was shown to me by a family member/friend/acquaintance

I found it when looking up other transgender-related websites

Other

2.What have you used The Gender Website for? (You can select multiple answers)

Understanding what The Gender Centre is

Understanding what being transgender and/or gender diverse is

Getting contact information for The Gender Centre

Looking at group meetings I can attend

Finding help for accommodation/housing

Finding help for my mental health

Finding help for my physical health

Getting support and information for my child

Getting support and information for being discriminated against

Other

3.What has your experience been when using the website?

Easy - I can easily find all the information I need

Somewhat Easy - I can find some of the information I need, but it takes a little while

Somewhat Hard - I have trouble finding the information I need, but I can eventually find it

Hard - It’s very hard to find the information I need, and I often stop trying

Impossible - I can never find the information I need

4.If you answer Hard or Impossible in the above question, can you please explain what about the website makes it hard to find the information you need?

5.What do you like about using the website?

6.What do you dislike about using the website?

7.Is there any key information you think is missing from the website?

8.Is there anything else you would like to see on the website as we start to develop it?

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