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Island Title Customer Satisfaction Survey

1.What was your role in the closing process?
2.How knowledgeable did you find our staff about the industry?
3.How would you rate the user-friendliness of the technology used for the transaction? Ex: email, DocuSign, text, Remote Online Notary, etc.
4.How would you rate the communication and smoothness of the process in getting to the closing table?
5.How would you rate the professionalism of our staff?
6.How would you rate the closing/signing experience?
7.How would you rate the overall customer service experience?
8.Select all that apply: What aspects of our service did you find most satisfactory?
9.What could we improve to make your experience better?
10.Which charity would you like us to donate $5 to as a thank you for taking this survey?