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1. What was your role in the closing process?

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2. How knowledgeable did you find our staff about the industry?

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3. How would you rate the user-friendliness of the technology used for the transaction? Ex: email, DocuSign, text, Remote Online Notary, etc.

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4. How would you rate the communication and smoothness of the process in getting to the closing table?

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5. How would you rate the professionalism of our staff?

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6. How would you rate the closing/signing experience?

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7. How would you rate the overall customer service experience?

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8. Select all that apply: What aspects of our service did you find most satisfactory?

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9. What could we improve to make your experience better?

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10. Which charity would you like us to donate $5 to as a thank you for taking this survey?

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